- Implementation: Oversee the deployment of telematics hardware and software, ensuring seamless integration with existing systems.
- Maintenance: Monitor system performance, troubleshoot issues, and coordinate services with customers.
- Data Management: Analyze telematics data to identify trends, generate reports, and provide actionable insights.
- Compliance: Stay informed about regulatory requirements and ensure system compliance.
- Training: Develop training programs for effective system utilization.
- Continuous Improvement: Identify opportunities to enhance telematics capabilities.
- Cross-Functional Collaboration: Collaborate with various departments to align telematics initiatives with organizational goals.
- Previous experience with telematics systems, preferably in fleet management.
- Strong analytical skills to interpret complex data sets.
- Effective communication skills for technical information dissemination.
- Proficiency in relevant software and platforms.
- Highly organized with excellent attention to detail.
- Ability to work independently in a dynamic environment.
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Customer Support Administrator - Chandler, United States - Vermeer Mountain West
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Description
What sets us apart:
Vermeer Mountain West has a strong presence in 9 states with 13 locations dedicated to supporting Vermeer products. Our top-notch facilities and committed team deliver unmatched service. We focus on providing extensive training and growth opportunities, right from the start.
Your career is our priority! We equip you with essential resources, continuous training, leadership grooming, and flexibility to ensure your professional advancement.
Our generous benefits package covers 100% of health insurance costs and offers over 100 hours of paid holidays. We are dedicated to nurturing our employees, enabling them to consistently achieve the extraordinary for our clients.
Your role:
We are looking for a meticulous and organized individual to join us as a Customer Support Administrator. Your primary responsibility will be managing the implementation, maintenance, and optimization of our telematics systems. Telematics is pivotal for our operations, delivering real-time data that enhances efficiency, safety, and cost-effectiveness. The ideal candidate should have a robust technical background, exceptional communication skills, and a drive to leverage technology for process enhancement.
Key duties and responsibilities:
Preferred qualifications:
Vermeer Mountain West, Inc. is an Equal Opportunity Employer: Disability/Veterans
All qualified candidates will be considered for employment without discrimination based on various factors.