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Rosenberg

    Automotive Service Advisor - Rosenberg, United States - El Toro Auto Group

    El Toro Auto Group
    El Toro Auto Group Rosenberg, United States

    3 weeks ago

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    Description
    Service Advisor
    • Legacy Ford of RosenbergWe need a Service Advisor who is an expert in the art and science of customer service.
    Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.

    If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.

    Put your people skills to work for us and find out more now.

    Job ResponsibilitiesGreet service department customers promptly and courteously-attitude is everythingListen to customers and clearly translate repair needs to techsUpsell additional services using low pressure, high integrity methodsProvide accurate repair/maintenance estimatesAdhere to policies on vehicle care and operationFollow up on each repair and keep customers informed of progressSell and manage extended warrantiesInspect repair quality and ensure all work is completeNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customersHandle minor customer concerns and complaintsKeep Service Manager informed of all problems and potential problemsMaintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards2+ years dealership experience minimum.

    BenefitsIn addition to career-long personal development, our associates enjoy a number of benefits, including:Health InsuranceDental InsuranceLife InsurancePaid Vacation Paid Holidays401KEmployee Vehicle Purchase ProgramAbout Our DealershipWelcome to Legacy Ford of Rosenberg's Employment Opportunities portal If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.

    We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
    We offer an excellent benefit package, and a great working environment.

    If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".

    Thanks for considering us in your employment endeavorsJoin our team today

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