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    Service Advisor - Anchorage, United States - Swickard Auto Group

    Swickard Auto Group
    Swickard Auto Group Anchorage, United States

    3 weeks ago

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    Description
    Job Type

    Full-time

    Description

    Location: Swickard Chevrolet Buick GMC Cadillac of Anchorage, 1300 E 5th Ave, Anchorage, AK 99501

    No experience required We have a premier training program which will equip you with the skills and knowledge to be successful.

    At Swickard, we're passionate about vehicles and committed to providing 100% customer support and satisfaction - that's where you come in

    Each member of our team is dedicated to providing a superior experience, whether over the phone, face to face, or in a supportive role. Our guests are the reason we're here. We want to be their favorite place to purchase or lease a vehicle, and we want to be your favorite place to work If you understand hospitality and are committed to the customer experience we'd like to talk to you Swickard is changing the way auto dealerships operate, and revolutionizing the world of service after the sale. Our culture is transforming the retail automotive industry - and our team just continues to grow

    We're already in the Top 100 of companies in automotive retail - come find out why

    We are seeking a Service Advisor with excellent customer service skills. We are a very busy dealership with a steady workflow and a top-of-the-line facility. Additionally, we offer competitive income, benefits, and an enjoyable work environment.

    Responsibilities:
    • Greet guests promptly
    • Increase guest satisfaction by building relationships
    • Maintain the company's standards for ethical business practices, professionalism, orderliness, guest service and employee and community relations
    • Monitor the progress of vehicles being serviced and provide frequent updates to guests
    • Increase profitability by maximizing sales & executing retail promotions
    • Oversee the technician working on guest vehicles including their time management/efficiency, ordering of parts, and job completion times
    • Participate in the development and documentation of standard operating procedures as appropriate
    • Explain all work completed to guests
    Requirements:
    • High School Diploma or equivalent
    • Exceptional hospitality skills
    • Basic automotive knowledge
    • Ability to concentrate and accomplish tasks despite interruptions
    • Ability to perform a variety of tasks simultaneously
    • Positive attitude, high energy, friendliness
    • Must have a valid driver's license
    Related Fields: airline, guest service, customer service, hospitality, hotel, restaurant and bar tending, mortgage lending, banking, retail including high-end or luxury retail

    Benefits of Working at Swickard:
    • Competitive Salary
    • Health insurance
    • Medical, dental, and vision plans
    • Life and Pet insurance
    • Optional disability coverage
    • PTO
    • 401k retirement plan
    Come join us - be part of an amazing culture that's transforming the way customers feel about buying or leasing their next vehicle. You'll be working alongside other talented individuals with the same vision and commitment - together we'll drive toward a shared goal of giving our customers an exceptional experience. And at Swickard, as an equal opportunity and affirmative action employer, we ensure everyone is welcome and provided an environment to be successful and included. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity, and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

    To all recruitment agencies: Swickard does not accept agency resumes. Please do not forward resumes to our career alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

    Salary Description

    $65,000-$100,000 per year Salary
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