- Health insurance
- Paid dental
- 401K
- ESA (Employee Savings Account)
- Life insurance
- PTO/Sick time
- Paid Holidays
- Company parties
- Schedule and book the service and maintenance appointments with our clients.
- Anticipate and mitigate conflicts in allocations of resources before it affects the client's experience.
- Confirm appointments with the clients prior to the arrival of our staff and inform them if the technician is running late.
- Follow up with phone calls upon completion of work performed.
- When an issue arises with client dissatisfaction, take immediate action to resolve it.
- Call customers to confirm maintenance appointments and reschedule as necessary.
- Work closely with the customer service department to coordinate scheduling.
- Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate.
- Ensure the accurate capture, data entry and maintenance of customer information.
- Be familiar with Allied's, products/service plans, and services.
- Coordinate with technicians when parts for their job arrives and where the Technician can find it.
- Alert managers quickly to significant customer issues, serving as a champion of the client.
- Scheduling of service technicians and based on skill set need and geographic locations.
- Customer Service Experience
- Excellent phone skills including fielding inbound and outbound customer and technician calls
- Able to handle office tasks, such as maintaining maintenance contracts and data entry
- Can operate Microsoft Office Suites
-
Lead Patient Services Rep
1 week ago
Cooper University Health Care Cherry Hill, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
-
Patient Services Rep
1 week ago
Cooper University Health Care Camden, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
-
Customer Service Rep
3 days ago
OPEX Corporation Moorestown, United States**Position Summary** · OPEX Corporation is looking for a Customer Service Representative to work at our World Headquarters in Moorestown, NJ. The worker will mainly be responsible for providing customer service for our Service Department. The worker will help maintain our field i ...
-
Technical Services Rep
1 week ago
Viskase Companies Inc. Philadelphia, United States**Overview** · The role of a Technical Services Rep at Viskase is multifaceted, requiring a diverse skill set and a customer-centric approach. This role presents an excellent opportunity for someone with technical expertise, strong communication skills, a customer-centric mindset ...
-
Patient Services Rep Prn
2 days ago
Cooper University Health Care Camden, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
-
Customer Service Rep
5 hours ago
LAZ Parking Philadelphia, United States**Immediately Hiring Overnight Customer Service Representatives** · Why LAZ Parking? · - Immediately Hiring · - Compensation: $12.00 · - Schedule - Sat & Sun 7:00 PM to 7:00 AM · - Team Atmosphere · - Growth Opportunities · - Pay Activ - On-demand access to earned wages, get up t ...
-
Patient Services Rep I
1 week ago
Good Shepherd Rehabilitation Network Philadelphia, United States**JOB SUMMARY**Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. · - Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experienceInstruct patients to complete documents and forms such as intake ...
-
Patient Services Rep
1 week ago
Cooper University Health Care Willingboro, United States**About us** · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technol ...
-
Patient Services Rep
2 days ago
Cooper University Health Care Willingboro, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
-
patient services rep
1 week ago
Cooper University Health Care Cherry Hill, United States· PATIENT SERVICES REP · Cherry Hill, NJ · Job ID 15107 Job Type Full Time · Shift Day · Specialty Clerical/Administrative · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals ...
-
Customer Service Rep
1 week ago
Allied Experts Cherry Hill, United StatesJob Description · Job DescriptionAllied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the fol ...
-
Customer Service Rep
3 days ago
Best Friends Pet Care Inc Chadds Ford, United States1. Sells the services and products of the Center to prospective customers. · 2. Tours prospective customers and visitors through the Center. · 3. Answers the telephone, Receives and Provides appropriate information according to · established procedures. · 4. Welcomes customers an ...
-
Customer Service Rep
1 week ago
Health Care Solutions At Home Boothwyn, United Stateswork directly with medical professionals and physicians to facilitate patient care · - advocate for and work in lockstep with chronic patients · - work for an organization that rewards success and fosters a culture of promotion · **Job Responsibilities include**: · - provide outc ...
-
patient services rep
1 week ago
Cooper University Health Care Cherry Hill, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
-
Patient Services Rep
1 week ago
Knewin Cherry Hill, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
-
Patient Services Rep
2 days ago
Cooper University Health Care Cherry Hill, United StatesThis position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line c Patient Services, Customer Se ...
-
patient services rep
1 week ago
Cooper University Health Care Cherry Hill, United StatesAbout us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
-
Patient Services Rep
1 week ago
Cooper University Hospital Cherry Hill, United StatesAbout Us: · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolog ...
-
patient services rep
1 week ago
Cooper Pediatrics Cherry Hill, United StatesAbout us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
-
patient services rep
1 week ago
Cooper University Health Care Collingswood, United States· PATIENT SERVICES REP · Collingswood, NJ · Job ID 15289 Job Type Part Time · Shift Day · Specialty Clerical/Administrative · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals ...
Customer Service Rep - Cherry Hill, United States - Allied Experts
Description
Allied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the following benefits:As a Customer Service Rep (CSR), you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls.
Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored You love that you get to interact with people every day and enjoy keeping busy.
At Allied Experts our goal is to help homeowners achieve greater comfort, indoor air quality, and energy efficiency for a higher quality of life. We provide residential services including heating, cooling, plumbing, weatherization, and insulation. Energy efficiency is our specialty. Our service area includes Cherry Hill and over 130 municipalities across New Jersey. What sets us apart in our industry is our focus on outstanding customer service as well as getting to the root cause of home performance issues by taking a "whole-house" approach and offering the best proposal for the client. Consequently, we were named the nation's #1 ranked Home Performance With Energy Star Contractor and have been recognized six times as Century Club Award Winners by the EPA.
We maintain a high employee retention rate, allowing us to consistently provide these quality services. This is due to our company culture and the opportunities we provide for our employees. We offer a team-oriented environment where we look out for each other and are accountable to one another. We challenge everyone to become the best at their profession for their own benefit as well as that of our entire team.
REQUIREMENTS
Customer Service Rep professionals in Cherry Hill
-
George Kilian
Customer Service Manager
-
Anthony Grimes
Information Technology Support Technician