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    Field Operations Support Assistant - Knoxville, United States - SCI

    SCI
    SCI Knoxville, United States

    Found in: Talent US C2 - 1 day ago

    Default job background
    Description

    Our associates celebrate lives. We celebrate our associates.

    Consider the possibilities of joining a Great Place to Work

    Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

    JOB RESPONSIBILITIES

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran's Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Conveys a sense of concern and empathy with client family members at all times
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
  • MINIMUM REQUIREMENTS

    Education

  • High School or equivalent
  • Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required
  • Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
  • Postal Code: 37919

    Category (Portal Searching): Administration and Clerical

    Job Location: US-TN - Knoxville

    Job Profile ID: F00216

    Time Type: Full time

    Location Name: Highland Memorial Funeral Home


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