IT Technical Support Specialist - Southfield, United States - Playtech

Playtech Southfield, United States

3 weeks ago

Description

**IT Technical Support Specialist**

Northwestern Hwy, Southfield, Michigan, us

Full-time

**Company Description**

PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtechs Live product, and our studio contains hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.

Playtech has more that 6000 employees across the globe, wherein 2000 talented professional are part of Playtech Live from different countries all over the world. This is your opportunity to join our international team in Michigan, USA

**For more information about our company please visit our website and join us for a great ride that will lead to an even better future.**

**Job Description**

To be main point of contact for any technical issues

Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS

Installation of professional studio equipment: cameras, lighting and audio

Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.

Full Windows OS setup, including drivers, BIOS and other related software.

Monitoring of healthy functioning of all systems

**Qualifications**

Previous proven experience in the delivery of IT support services

Outstanding customer service skills

Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365

Networking knowledge will be considered as an advantage

Strong experience of problem solving, troubleshooting and fault-finding software application issues

Ability to translate technology into simple terms

Flexibility to work in shifts is required, including night shifts and overtime, when needed

**Additional Information**

**WE OFFER:**

**$ $23.00 per hour**

Full time job

12 h shift schedule

Work in international, sustainable, and innovative company

State-of-the-art studio environment, high end breakroom with unlimited coffee.

Motivated, professional, and friendly colleagues

Career opportunities

Medical, Dental & Vision Plans

10 Days PTO per year

Night shift differential pay

Free Parking

Our work environment follows COVID-19 safety protocol. No close contact with players, smoke free and crowd free

Please let us know if you have more questions or need more detailed information. Our team will be happy to help

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IT Technical Support Specialist

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