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    Business office manager - Richmond, United States - Medical Facilities of America

    Medical Facilities of America
    Medical Facilities of America Richmond, United States

    3 weeks ago

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    Description


    POSITION SUMMARY The Business Office Manager (BOM) is responsible for providing leadership and oversight to the business office department and functions including medical billing, accounts receivable, and resident trust fund management.

    The BOM is the primary individual responsible for the timely collection of accounts receivable from all payer sources. The BOM directly supervises the employees in the Business Office and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

    ESSENTIAL DUTIES & RESPONSIBILITIES GENERAL RESPONSIBILITIES Organizes, directs, and supervises business office functions. Supervises business office personnel, evaluates performance, schedules hours, and assigns duties. Attends and participates in stand-up and other meetings as required. Ensure business office functions are adequately staffed to minimize gaps in coverage.

    Responsible for all aspects of the patient / resident fund management system including accurate accounting, maintenance, and security of patient / resident funds.

    Works closely with Admissions team to ensure expedited review and processing of any required preadmission financial reviews.

    Submits and tracks required forms for Medicaid payer sources including admission, level of care change, and discharge notifications in a timely manner.

    Ensure Medicaid applications and renewals are completed and followed-up on appropriately.

    Ensure that Third Party Payer Determination Letters are issued in a timely manner according to payer requirements and company policy.

    Monitors private pay accounts and communicates effectively with residents / families regarding Medicaid eligibility and the application process. Receives and responds to resident / family questions regarding billing in a timely manner. Ensures all mandatory training is completed on time. Performs other duties as necessary for the successful operation of the healthcare center.


    PREREQUISITES, SKILLS, & ABILITIES Bachelor's degree in healthcare finance or related field; or one to two years of related experience and/or training; or equivalent combination of education and experience.

    Technical knowledge of inpatient skilled nursing, managed care, and long-term care billing for Medicare and Medicaid preferred. Experience using Point Click Care (PCC) billing system preferred. Experience using National Data Care / Resident Funds Management System (RFMS) preferred. Proficient in use of Office programs including Excel, Word, Power Point, etc. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, etc. Experience managing a diverse team of staff. Excellent written and verbal communication skills
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