Jobs
>
Wichita

    Member Services Representative - Wichita, United States - Planet Fitness - KS/LA Sutherland Group

    Planet Fitness - KS/LA Sutherland Group
    Planet Fitness - KS/LA Sutherland Group Wichita, United States

    6 days ago

    Default job background
    Part time
    Description

    Job Description

    Job DescriptionJob Summary


    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

    Essential Duties and Responsibilities
    • Greet members, prospective members and guests, providing exceptional customer service.
    • Handle all front desk related activities including:
      • Answer phones in a friendly manner and assist callers with a variety of questions.
      • Check members into the system.
      • New member sign-up.
      • Take prospective members on tours.
    • Facilitate needed updates to members accounts.
    • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or General Manager as needed.
    • Assist in maintaining the neatness and cleanliness of the club.
    Qualifications/Requirements
    • Customer service background preferred.
    • Basic computer proficiency.
    • A passion for fitness and health.
    • Upbeat and positive attitude
    • Punctuality and reliability is a must.
    • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
    • Strong listener with the ability to empathize and problem solve.
    • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
    • High School diploma/GED equivalent required.
    • Must be 18 years of age or older.
    • Must be able to work weekends.
    Physical Demands
    • Continual standing and walking during shift.
    • Continual talking in person or on the phone during shift.
    • Must be able to occasionally lift up to 50 lbs.
    • Will occasionally encounter toxic chemicals during shift.


  • Stellar Innovations Valley Center, United States

    We are currently seeking a Customer Service Representative (m/f/d) for the Berlin region at Valley Center. The position is available immediately and will initially be part-time (30 hours/week), with the possibility of transitioning to a full-time role in the future. · Who are we? ...


  • INTRUST Bank Wichita, United States Full time

    The Customer Service Representative is responsible for responding to customer inquiries, and servicing customers' accounts in a friendly and professional manner. Expands customer relationships through needs-based conversations. Promotes an environmen Customer Service Representati ...


  • National Veterinary Associates Wichita, United States

    Veterinary Emergency and Specialty Hospital of Wichita is interviewing for the following position: Client Service Representative Excellent opportunity for energetic and compassionate individual to join our dedicated team with the capability of multi- Client Service, Representativ ...


  • Wolters Kluwer N.V. Wichita, United States

    As an Account Services Representative your primary responsibility will be to resolve customer inquiries pertaining to billing, account administration, orders / returns, and inventory. Customer inquiries will be via phone, web tickets, email, and onli Customer Service Representati ...


  • NVA Wichita, United States

    Job description · Veterinary Emergency and Specialty Hospital of Wichita is interviewing for the following position: · Client Service Representative · Excellent opportunity for energetic and compassionate individual to join our dedicated team with the capability of multi-tasking ...


  • Tucci Learning Solutions Wichita, United States

    Customer Service Representative (CSR) Job Details Job Location Jump Start-01 - Wichita, KS Position Type Full-Time/Part-Time Salary Range $ $15.00 Hourly Job Shift Any Job Category Retail Description **Looking for a new career Come join our team We offer competitive pay, up to $1 ...


  • Mass Markets Wichita, United States

    Mass Markets - JobID: 11977 [Customer Service Representative] As a Customer Service Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective ca ...


  • Lavelle Industries Wichita, United States

    ** Lavelle Industries** · ** Customer Service Representative** · Burlington, WI 53105 · **Join our team of Toilet Geniuses** Lavelle Industries, an expert in the plumbing industry and a leader in manufacturing high quality performance rubber parts, is looking for a *Customer S ...


  • DXP Enterprises Wichita, United States

    Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technic ...


  • Wolters Kluwer Wichita, United States

    Basic Function · As an Account Services Representative your primary responsibility will be to resolve customer inquiries pertaining to billing, account administration, orders / returns, and inventory. Customer inquiries will be via phone, web tickets, email, and online chat. In t ...


  • Intrust Financial Corporation Wichita, United States

    ** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO002036 Showing 1 location **Job Details** · **Description** · **At INTRUST Bank, principles and performance go hand in hand.** We hire for character and commitment be ...


  • Longos Wichita, United States Part time

    ** Customer Service Representative - Part Time (Must Be Available: Mornings, Evenings and Nights)** · Customer Service Walkers Line Store, Burlington · **Description** · Longos is committed to maintaining an environment where team members have a place to grow and pursue excell ...


  • Sweet Adventure Services Wichita, United States

    We are seeking a dynamic and enthusiastic individual to join our team as a Customer Service Representative with a specialization in travel planning. As a Destination Experience Specialist, you will play a pivotal role in providing top-notch customer support while curating persona ...


  • Marriott Hotels & Resorts Wichita, United States

    In the Marriott Customer Engagement Centers, you can begin a journey of possibilities, belong to something bigger than yourself, be authentic, and be motivated, and encouraged to grow every day. At Marriott be you Class Start Date: January 22, 2024 Customer Service Representative ...


  • Family Dollar Wichita, United States

    Family Dollar E 21ST STREET N [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...


  • HYSPECO Wichita, United States

    · Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the Customer Service Representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an e ...


  • Tucci Learning Solutions Wichita, United States

    Customer Service Representative (CSR) Job Details Job Location Jump Start-13 - Wichita, KS Position Type Full-Time/Part-Time Salary Range $ $15.00 Hourly Job Shift Any Job Category Retail Description **Looking for a new career Come join our team We offer competitive pay, up to $1 ...


  • Regal Cars Wichita, United States

    03-Feb-2022 to 04-Apr-2022 (CST) · Wichita Sales · Wichita, KS, USA · $15 · Hourly · Full Time · *401K with 6% Company Match, Medical Plans and HSA with Company Match, Dental and Vision Plan Options, AFLAC Supplemental Insurance Options, Vehicle Purchase Plan, Tuition Assis ...


  • Wcnorthwest Wichita, United States

    We are looking for a *High Energy* ****Customer** Service Representative** to join the team at our Hauling location in ***Wichita, KS*** location5025-Wichita Hauling**Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, d ...


  • Planet Fitness Wichita, United States Full time

    Planet Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk-related activities including answering phones in a fr ...