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- Communicate frequent customer suggestions to the team to troubleshoot
- Ensure customer account information is up-to-date
- Create records of customer interactions and follow up to ensure all questions have been answered
- Respond to customer inquiries, product and service questions, and customer complaints
- Knowledge of Hydraulics & Pneumatics a plus
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school graduate, G.E.D. recipient, or equivalent
Customer Service Representative - Wichita, United States - HYSPECO
Description
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the Customer Service Representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
Responsibilities
Qualifications