Customer Service Representative - Wichita, United States - Tucci Learning Solutions

Description

Customer Service Representative (CSR) Job Details Job Location Jump Start-01 - Wichita, KS Position Type Full-Time/Part-Time Salary Range $ $15.00 Hourly Job Shift Any Job Category Retail Description **Looking for a new career Come join our team We offer competitive pay, up to $15.00 per hour Great benefits and a fun work atmosphere**

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**Job Summary:**

The Customer Service Representative (CSR) will greet & assist customers with purchasing merchandise, while maintaining store stock and cleanliness.

Duties and Responsibilities:

Vendor check ins & invoicing

Greets and interacts with customers

Consults with customers to understand their needs and preferences related to merchandise

Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs

Answers customers questions about merchandise

Assists customers with purchase decisions

Retrieves merchandise from sales floor, stock room, or other inventory locations

Collects payment using the store point of sale system.

Maintains store interior and exterior cleanliness

Performs other duties as assigned.

Maintains cleanliness of gas bay/ pumps & parking lot/grass island(s)

Maintain safety of store and pumps

Understands gas spill cleanup procedures

Cover call ins until relief is found

Qualifications **Required Skills/Abilities:**

Excellent verbal communication skills.

Excellent active listening skills.

Excellent sales and customer service skills.

Extensive knowledge of the merchandise sold.

Ability to anticipate customers needs.

Ability to recommend merchandise to customers.

Ability to operate or to quickly learn the stores point-of-sale system.

Ability to manage time accordingly

**Education and Experience:**

High school diploma or equivalent preferred.

Previous retail experience preferred.

On-the-job training provided.

**Physical Requirements:**

Prolonged periods of standing and walking throughout the retail space.

Must be able to lift up to 75 pounds at times.

Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool