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    PT Sales Coordinator - Columbus, United States - Embassy Suites Columbus, OH

    Embassy Suites Columbus, OH
    Embassy Suites Columbus, OH Columbus, United States

    3 weeks ago

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    Description

    Position Summary

    The Sales Coordinator works under the direction of the Director of Sales and Sales Managers. Responsibilities include administrative duties such as researching and marketing, answering calls, and coordinating details in order to promote the sale of guest rooms and meeting facilities.

    Primary Responsibilities

    • Telephone contact with guests and clients who are planning meetings, events, groups with the Hotel
    • Greets and assists callers; Use proper phone etiquette
    • Handle guest requests and client requests as they arise
    • Keyboarding, distributing, maintaining the organization of the sales files
    • Ordering necessary supplies for the administration of the Sales office
    • Assists in the preparation of the weekly packet, including schedule of events, BEOs and sales resumes
    • Assists in the set-up and servicing of meetings and in-house guests, group and transient alike
    • Use professional judgment, discretion and good decisions in matters as they arise
    • Label sales and catering files, organized by market segment, as group bookings increase
    • Assistance with input and coordination of special events, citywide conventions
    • Issuing written correspondence, such as thank you letters after a group or meeting departs
    • Organization of items needed for sales blitzes, direct mail pieces
    • Distribution of promotional materials to specified markets, welcome centers
    • Maintain adequate stock of material needed for sales, letterhead, envelopes, brochures, rack cards
    • Mail correspondence in a timely fashion
    • Continually check work email; follow up as needed with any group leads or guest correspondence
    • Complies with all Company policies and procedures
    • Assists the Director of Sales with weekly reports and sales contracts
    • Attends any necessary classes, offered by Hilton or otherwise, to continually improve skill set
    • Other duties as assigned by the Director of Sales or General Manager

    Education/Experience

    • Minimum of 1 year Administrative experience
    • Hotel and Sales experience preferred
    • Proficient verbal and written communication skills
    • Computer experience, Microsoft word, excel, proactive planning, anticipates situations, ability to follow directions

    Physical Requirements

    • Sitting for long periods of time during shift
    • Use of keyboard and telephone throughout shift
    • Some bending, lifting, and carrying
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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