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    PT Sales Coordinator - Columbus, United States - Embassy Suites Columbus, OH

    Embassy Suites Columbus, OH
    Embassy Suites Columbus, OH Columbus, United States

    2 weeks ago

    Default job background
    Part time
    Description

    PT Sales Coordinator

    Columbus, OH Part Time or

    Position Summary

    Primary Responsibilities

  • Telephone contact with guests and clients who are planning meetings, events, groups with the Hotel
  • Greets and assists callers; Use proper phone etiquette
  • Handle guest requests and client requests as they arise
  • Keyboarding, distributing, maintaining the organization of the sales files
  • Ordering necessary supplies for the administration of the Sales office
  • Assists in the preparation of the weekly packet, including schedule of events, BEOs and sales resumes
  • Assists in the set-up and servicing of meetings and in-house guests, group and transient alike
  • Use professional judgment, discretion and good decisions in matters as they arise
  • Label sales and catering files, organized by market segment, as group bookings increase
  • Assistance with input and coordination of special events, citywide conventions
  • Issuing written correspondence, such as thank you letters after a group or meeting departs
  • Organization of items needed for sales blitzes, direct mail pieces
  • Distribution of promotional materials to specified markets, welcome centers
  • Maintain adequate stock of material needed for sales, letterhead, envelopes, brochures, rack cards
  • Mail correspondence in a timely fashion
  • Continually check work email; follow up as needed with any group leads or guest correspondence
  • Complies with all Company policies and procedures
  • Assists the Director of Sales with weekly reports and sales contracts
  • Attends any necessary classes, offered by Hilton or otherwise, to continually improve skill set
  • Other duties as assigned by the Director of Sales or General Manager

    • Education/Experience

  • Minimum of 1 year Administrative experience
  • Hotel and Sales experience preferred
  • Proficient verbal and written communication skills
  • Computer experience, Microsoft word, excel, proactive planning, anticipates situations, ability to follow directions

    • Physical Requirements

  • Sitting for long periods of time during shift
  • Use of keyboard and telephone throughout shift
  • Some bending, lifting, and carrying
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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