Network/Admin Technician - Garden City, United States - Core BTS,Inc.

Core BTS,Inc. Garden City, United States

2 weeks ago

Description

Job Description

Network/Admin Technician

Job Summary

Core BTS is seeking a qualified Network/Admin Technician to join an elite professional services organization. Core BTS is a privately held national consulting company, and is a successful business transformation company, providing organizations comprehensive IT solutions from application development to virtualization

We have opportunities available at many of our Long Island, NY locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators.

Qualifications

The successful candidate will have 3-7 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment.

We are looking for team-oriented performers with outstanding work ethic, excellent written abilities, and a solid communication foundation interacting with all levels.

Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired.

This position is NOT remote. You will be required to report to the worksite on Long Island.

Essential Duties

Assisting with design and install of computer networks, connections and cabling
Troubleshooting system failures and identifying roadblocks in the network
Fixing problems in LAN infrastructure and testing and configuring software
Maintaining and repairing hardware including peripheral devices
Assist in evaluating network performance to improve the network
Scheduling upgrades and maintenance without interrupting business workflow
Providing technical direction and mentoring L1 coworkers about network systems
Working with vendors to get needed equipment for the networks and systems
PC and hardware support including computers, tablets, cameras, interactive whiteboards and projectors, printers, etc.)
Hardware troubleshooting
Hardware setup/configuration
Hardware Repair and replacement
Driver and software support - updates & upgrades
Operating System and Application support
Computer reimaging
Help desk ticket remediation
Provide support to additional technical staff
Communicate directly with onsite team and supervisor
Board of Education meetings/general assembly A/V and technical support

Required Skills

4-7 years of experience as an IT Support technician
Experience with MS Windows servers, Active Directory and Group Policy
Knowledge of Wireless Networking and Mobile Device Management (MDM)
Excellent understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve intermediate technical issues
Excellent communication skills
Customer-oriented and cool-tempered

Benefits

You'll love working at Core BTS not just for the usual benefits, but for our environment and culture

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
You'll work with large, sophisticated, and progressive clients throughout North America

We provide a comprehensive benefits program, effective on first day of employment, that includes:

$0 Healthcare Plan Option
Company contribution to Health Savings Account with enrollment in qualifying healthcare plans
401(k) plus Company Match
Professional development funds
Flexible Time Off plus 10 company holidays
Sick and Safe Time as permitted by state law
4 weeks Parental/Caregiver Leave
Company paid family building/fertility benefits through Progyny
Dental coverage and vision insurance
Pet Insurance
Company paid Life/AD&D, Short Term Disability, and Long-Term Disability Insurance
Employee Assistance Program

The hourly rate is typically $20.00/hr to $27.00/hr. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Core BTS is proud to be an Equal Opportunity/Affirmative Action employer.

Core BTS will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to

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