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Inside Counter Sales Retail Sales - Anchorage, United States - Builders FirstSource
Description
Inside Counter Sales Retail SalesAnchorage AK (Lois Drive) Lumber Lois Dr , 4412 Lois Dr, Anchorage, Alaska, United States of America
Req #37749
Monday, February 12, 2024
Spenard Builders Supply is Alaska's choice for building materials and home improvements.
Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers.
Check out our latest building products, events, manufacturing services or find an SBS near you.Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S.
We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market.
At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
PURPOSE
The Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service.
This position generates sales by gathering customer's product needs, design specifications and acts as the company liaison between the company and the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
Provides accurate and complete material take offs of single/multiple family home projects.
Provides technical assistance to drafting and engineering as required.
Analyze and size various lumber products using appropriate software.
Coordinates purchase and delivery of special products.
Obtains information on pricing specifications, uses and an availability.
Codes and inputs customer orders, pricing information and additional data into the computer system.
Creates accurate and complete invoices, work orders, and sales tickets.
Maintains stock levels on the sales floor and in the stockroom.
Operates and balances cash register daily.
Research credits, returns, and late payments as needed.
Works with outside sales representatives to ensure customer satisfaction.
Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum education required:
High School Diploma
Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.
COMPETENCIES
Good interpersonal and customer relations skills and excellent oral and written communication skills.
Strong verbal and written communication skills
Good interpersonal and influencing skills
Strong customer service skills
Knowledge of basic sales techniques and concepts
Strong attention to detail
Knowledge of business math
Knowledge of company products, production processes and product standards
Knowledge of building materials, applications, related equipment, and/or construction industry.
Familiar with inventory and inventory control.
Ability to operate computer, calculator & cash register.
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Must be able to drive and walk throughout yards, plants, and offices.
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Must be able to stand and walk frequently throughout the day.
At BFS, we want you and your career to be greater than what you ever could have expected.
Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day.
Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love.
Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives.
To view all our benefit offerings click here.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
EEO THE LAW - English/Spanish
EEO IS THE LAW - SUPPLEMENT - English/Spanish
Pay Transparency Provision - English/Spanish
Other details
Job Family
SLSMKT
Pay Type
Hourly
Anchorage AK (Lois Drive) Lumber Lois Dr , 4412 Lois Dr, Anchorage, Alaska, United States of America
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