Guest Service Representative - The Woodlands, United States - Edit Tx LLC dba Tide Cleaners

Edit Tx LLC dba Tide Cleaners
Edit Tx LLC dba Tide Cleaners
Verified Company
The Woodlands, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Guest Service Representative (CSR)
(This is not a Remote Position)


Summary:

Duties and Responsibilities include the following. _Other duties may be assigned._

  • Provide exceptional customer service to customers
  • Serve as primary liaison with customers
  • Greet and assist all walkin customers in the store
  • Meet, greet and assist all valet driveup customers at their car
  • Process customer phone and personal relations
  • Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
  • Sort and examine articles, picking out those that may need hand spotting, or stain treatment
  • Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
  • Consistently ensure cash drawer accuracy
  • Follow Company's new customer protocol
  • Attend Company offered ongoing training and education

Skills:


  • Oral Communication Skills
  • Written Communication Skills
  • Customer Service
  • Organizational Skills
  • Project Management
  • Time Management
  • Phone Communication Skills
  • Understanding of POS system

Education/Experience:


  • One+ year(s) direct customer service experience
  • 1 or more years retail clothing experience/ Training will be available
  • Knowledgeable of fabrics and fashion
More jobs from Edit Tx LLC dba Tide Cleaners
See all jobs of Edit Tx LLC dba Tide Cleaners