- Consults with customers to understand their business process.
- Assists customers with software installation.
- Configures software to meet the customer's needs.
- Writes and maintains documentation to describe program's implementation process as well as training documentation.
- Creates test transactions and runs tests to find errors and confirm program meets specifications.
- Provides technical assistance by responding to inquiries regarding errors, problems, or questions with program.
- Establishes and maintains customer relationship throughout the implementation lifecycle.
- Understand contract requirements and adhere to contracted scope.
- Sets the long-term vision for the solution and project to ensure end user adoption.
- Coordinates and supports user acceptance testing.
- Facilitates internal and external (customer) meetings.
- Conducts remote and/or on-site customer training.
- Works with Project Manager to ensure project success in the realms of scope, cost and time.
- Bachelor's degree or 2+ years of software/IT customer service or consulting experience.
- 1-3 years of software/IT customer service or consulting experience.
- 3-5+ years of experience with government or court projects.
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Solution Consultant
1 week ago
i3 Verticals Management Services, Inc. Nashville, United StatesJob Description · Job DescriptionJOB TITLE: Solution Consultant · DEPARTMENT: Enterprise Solutions · REPORTS TO: Professional Services Manager · SUPERVISORY RESPONSIBILITIES: No · JOB LOCATION: Remote · TRAVEL: up to 25% · SUMMARY OF POSITION: · The Solution Consultant will provi ...
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Solution Consultant
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Solution Consultant
1 week ago
i3 Verticals Healthcare Nashville, United States Full timeJOB TITLE: Solution Consultant · DEPARTMENT: Enterprise Solutions · REPORTS TO: Professional Services Manager · SUPERVISORY RESPONSIBILITIES: No · JOB LOCATION: Remote · TRAVEL: up to 25% · SUMMARY OF POSITION: · The Solution Consultant will provide technical knowledge to a va ...
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Sr. Solution Consultant
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Sr. Solution Consultant
2 weeks ago
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Technical Solution Consultant
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Technical Solution Consultant
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i3 Verticals Management Services, Inc. Nashville, United StatesJob Description · Job Description · JOB TITLE: · Solution Consultant – Corporate Utilities Technical Consultant · FLSA STATUS: · Exempt · DEPARTMENT: · Services · REPORTS TO: · Professional Services Manager · SUPERVISORY RESPONSIBILITIES: · No · JOB LOCATION: · Remote (US ...
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Technical Solution Consultant
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Functional Solution Consultant
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Sr. Solution Consultant
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i3 Verticals Management Services, Inc. Nashville, United StatesJob Description · Job DescriptionJOB TITLE: Senior Solution Consultant – Law & Justice · DEPARTMENT: Enterprise Solutions · REPORTS TO: Enterprise Services Director – Law & Justice · SUPERVISORY RESPONSIBILITIES: No · JOB LOCATION: Remote · TRAVEL: Up to 20% · SUMMARY OF POSITION ...
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Functional Solution Consultant
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Regional Solutions Consultant III
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Oracle Nashville, United StatesJob Description · About the Team: · The ADMS Solutions Consultant configures and implements Oracle Energy and Water Network Management Systems. · We work with Electric Utilities to help them implement a solution that meets their OMS and ADMS needs. We craft, configure, and deploy ...
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MR Clinical Solutions Delivery Consultant
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Solution Consultant - Nashville, United States - i3 Verticals Management Services, Inc.
Description
Job Description
Job DescriptionA Solution Consultant within our Law and Justice Professional Services Practice will work closely with our customers to understand their requirements and configure our software solutions to meet customer needs. The Solution Consultant should have a deep understanding of the product and software process being implemented for our customers and be able to speak about how the solution should work and how it relates to the customer's business processes. The Solution Consultant is accountable for the successful implementation of customer solutions and will regularly interact with internal and external stakeholders. The Solution Consultant works with other Solution Consultants, partners, and the Project Manager to oversee program delivery.
ESSENTIAL DUTIES & RESPONSIBILITIES:
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York