Operations Manager - Hunter, United States - Bluebird Hunter Lodge

Bluebird Hunter Lodge Hunter, United States

4 weeks ago

Description

Job Description

Bluebird Hunter Lodge is a newly renovated jewel located in the Catskill Mountains. The property consists of 42 rooms of various types and 2 chalets where guests can relax and unwind or explore all that the Catskills have to offer. The Operations Manager is responsible for addressing guest concerns in a timely and appropriate manner; creating a face and a connection between our guests and the Hotel. This position requires an individual to actively participate throughout the property on a daily basis.

The Operations Manager works as part of a team to deliver hospitable service that is attentive, friendly, efficient, and courteous while maximizing room revenue, and occupancy, with emphasis on guest and employee experience. The Operations Manager is primarily responsible for the Front Desk, Billing, and property management system consistency (training and auditing) and oversight of the Food and Beverage program.

Compensation:

$48,000 - $52,000 yearly

Responsibilities:

Minimum Requirements:

Must be eligible to work in the United States of America
Prior experience in food & beverage service is necessary; including 3 plus years management experience as a restaurant FOH/BOH supervisor. A diploma or degree in business management, culinary arts, or hospitality management would be a plus
5.5-day work week in season, 50-60 hours a week in the season, 4 nights per week managing the floor. The schedule varies according to operational needs; but may regularly include early mornings, evenings, weekends, holidays, and split shifts
Must be at least 21 years of age
Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy
Must enjoy working with the public, and have a strong appreciation for the guests' experience
Knowledge of fine, casual, and banquet dining styles, proper food and beverage service, basic cooking techniques, current health codes, and liquor laws. Must be willing to learn the skill set of back-of-house employees
Tips certified and Serve-Safe certified
Should be well-spoken, have a can-do attitude, be a quick learner, and with hands-on accountability
Ability to work as a part of a team
Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage
Active listening and observation skills
Ability to work under pressure and deal with deadlines, and stressful situations during busy periods

Abilities Required:

Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity, and repetitive motions. May require the ability to work on uneven outdoor surfaces, move and arrange chairs, tables, and banquet equipment
Must be vertically mobile working in limited space for 8 hours at a time
Manually handle/lift/carry product up to 50 pounds between knee and shoulders
Must have bilateral fine manipulation of both hands which may be repetitive for an entire shift
Occasional stair climbing
Working in varying temperatures and conditions both indoors and out
Frequent hand-washing

Qualifications:

The candidate must be eligible to work in the United States of America.
Applicants must be at least 18 years old.
Strong written and verbal communication skills are essential for conveying information clearly.
Proficiency in working in a Mac environment is required.
Excellent time management and organizational skills with a keen eye for detail are necessary.
Experience with Clock or similar Property Management System is preferred.
Strong analytical skills are a must.
Ability to collaborate effectively with colleagues and guests is essential.
Must be able to both take and give direction effectively.
Neat, courteous, flexible, and extremely detail-oriented candidates are preferred.
The ideal candidate should possess the ability to interact with the public with grace.
Ability to remain calm, courteous, and professional, especially in challenging situations.
Demonstrated initiative in job performance, including proactive task management.
Must have a track record of meeting deadlines.
A team player who is flexible and willing to support the property and Lark Hotel goals.
Ability to work a varied schedule, which may include evenings, weekends, and holidays, based on guest demand.
2-3 plus years of experience in the hotel division and Food and Beverage program with increasing responsibilities is required.
Availability to work nights and weekends is a must.

About Company

A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire—and a downstairs game room designed for making memories you'll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway—or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you're escaping with, we offer flexible room options for the whole crew.

Operations Manager

1 week ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionBluebird Hunter Lodge is an exquisite retreat nestled in the Catskill Mountains, recently refurbished to offer a unique experience. With 42 distinctive rooms and 2 cozy chalets, guests can either relax in serenity or explore the wonders of the Cat ...
Food & Beverage Operations Manager

2 weeks ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionThe Food and Beverage Manager at Hunter Lodge is responsible for and will oversee all aspects of the Back of House including the kitchen staff, and Front Of House operations, including the staff of bars, restaurants, and events. The Food and Bever ...
Engineer in construction management planning

1 week ago

Horizon Innovations Hunter, United States

The German Railway is not only one of the most important mobility service providers, but also one of the largest engineering offices in Germany. Currently, more than engineers work for us - but that's not enough. As an engineer at Deutsche Bahn, you can plan, manage or monitor so ...
Network / Infrastructure Operator with a focus on CISCO & Mobile Infrastructure (m/f/d)

1 week ago

Cascade Innovations Hunter, United States

Network/Infrastructure Operator with a focus on CISCO & Mobile Infrastructure (m/f/d) If you are full of energy and ready to take on new challenges, then we have the perfect place for you to unleash your potential. Our client is looking for a dedicated Network/Infrastructure Oper ...
Project Manager for Educational Content

1 week ago

Eclipse Innovations Hunter, United States

Hunter Project Manager Educational Content (m/f/d) · Your responsibilities: · You will start as a Project Manager Educational Content (m/f/d) at our Hamburg location for a period of 2 years. · You will be part of a project team consisting of editorial, marketing, and product mana ...
Entry Building Maintenance

2 weeks ago

Vail Resorts Hunter, United States

Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates ...
Food & Beverage Manager

1 week ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionThe Food and Beverage Operations Manager at Hunter Lodge holds responsibility for overseeing all Back of House operations, including the kitchen team, and Front Of House operations, which encompass bars, restaurants, and events staff. Collaboratin ...
Line Cook

1 week ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionOur busy restaurant is looking for a detail-oriented individual with exceptional time management abilities who is passionate about providing clients with an exceptional dining experience. As our next line cook, you will be responsible for ensuring ...
Lead Line Cook

3 weeks ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionLead Line Cook - Housing available. · The Hunter Tavern at Hunter Lodge, A Bluebird by Lark Hotels is seeking an experienced Lead Cook. · We have a straightforward menu, a beautiful, newly designed restaurant space, a back deck, and a backyard. Ou ...
Chef

1 week ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionWe're looking for a culinary leader who can provide our guests with fantastic dining experiences. We require a supervisor who is capable of overseeing the entire kitchen and ensuring food safety laws are followed, as well as being successful at im ...
Entry Housekeeper

2 weeks ago

Vail Resorts Hunter, United States

Job Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
Ski Lift Electrician

2 weeks ago

Vail Resorts Hunter, United States

Job Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
Entry Building Maintenance

2 weeks ago

Vail Resorts Hunter, United States

Job Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
Maintenance Person

4 weeks ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionAre you an experienced maintenance technician with a passion for fixing things? If so we want to hear from you We're looking for a reliable maintenance professional who can keep our facilities operating efficiently. You'll run routine inspections ...
Chef

2 weeks ago

Bluebird Hunter Lodge Hunter, United States

Job Description · Job DescriptionOur popular restaurant is looking for a forward-thinking and talented executive chef to give our guests a great dining experience. We require an effective supervisor who can produce innovative menus and recipes, oversee all food leaving the kitche ...
Ski Patrol Supervisor

2 weeks ago

Hunter Mountain Hunter, United States

**Create Your Experience of a Lifetime** · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teamm ...
Tourism clerk

1 week ago

Aurora Innovations Hunter, United States

Travel Agency Biehl GmbH · Travel Professionals Wanted · We are a motivated, professional team in an innovative, modern, and friendly company. Let's be honest, the past few years have not been great, especially for travel experts. But we are believers and have used this time to q ...
Entry Building Maintenance

3 weeks ago

Hunter Mountain Hunter, United States

**Create Your Experience of a Lifetime** · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teamm ...
Entry Housekeeper

2 weeks ago

Hunter Mountain Hunter, United States

**Create Your Experience of a Lifetime** · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teamm ...