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Oklahoma City

    2024-25 5 Hour Cafeteria Assistant - Midwest City, United States - Mid-Del School District

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    Description
    Title

    Title Code

    Technician-Employee Investigations

    B12706

    Division/Department

    Unit

    Grade

    Human Resources

    IV

    11/12

    Reports To (title only)

    Current as of

    Sr Manager-Employee Conduct and Performance Management

    10/1/2014

    Position Summary

    Is this position exempt from overtime pay?

    No

    Performs highly confidential administrative work relating to assisting the Sr.

    Manager of Employee Conduct and Performance Management, and performing all activities related to discipline/background case management, screening thousands of incident reports and office processes.

    Oversees, maintains and utilizes a large investigations database; performing research for individual cases; composing a high volume of sensitive and confidential correspondence; and interacting with and advising a large number of individuals in the school system including administrators and other supervisors.

    Generates detailed reports from the investigative, background and other databases and typically transmits the information to the Superintendent, Superintendents designee, and Staff Attorneys.

    Assists with the background investigations program, background interviews program, and serves as the primary database manager for the office. Provides back up to the Background Investigation Technician regarding unemployment insurance claims, as needed.

    Essential Duties & Responsibilities

    Does this position have supervisory responsibilities?

    No


    • Acts as primary office coordinator for all investigations requests and informational reports received in the office.
    • Evaluates initial complaints involving child abuse, criminal activity, sexual harassment, parent/community complaints against staff, directives from the Superintendent's office, criminal activity, and employee background issues.
    • Manages written and electronic records of all incoming information received and advice provided in the centralized employee disciplinary/incident records system. Monitors the progress of the case and responds to additional information obtained during the investigation.
    • Assigns cases to the appropriate investigator and tracks the progress of the case to ensure completion of all required actions.
    • Researches and provides discipline case information reports for use by the Board, Superintendent, AACPS management, administrative hearing officers, and outside agencies.
    • Provides weekly reports to the Senior Manager of Employee Conduct and Performance Management concerning incoming cases, case dispositions, and unresolved actions.
    • Prepares monthly Conduct and Background Investigations Case reports.
    • Manages a centralized (system-wide) misconduct and background investigations automated database system for three investigative staff members.
    • Composes correspondence and disciplinary documents; composes and executes non-disciplinary and disciplinary letters on behalf of the Superintendent, Associate Superintendents, Executive Director of Human Resources, and school principals.
    • Tracks and files level I disciplinary actions submitted by administrators and supervisors.
    • Directly manages all employee background related issues to include intake of initial complaints/reports and evaluates incoming data in accordance with employment disqualification criteria.
    • Assists with conducting subject Interviews with new applicants with possible disqualifying background histories and determines new applicant eligibility for employment.
    • Takes appropriate action to exclude disqualified applicants from further consideration.
    • Manages confidential Americans with Disabilities Act (ADA) reasonable accommodations database.
    • Oversees the daily operations of the background investigations program.
    • Assists the Background Investigations Assistant and contractual fingerprinting staff as needed.
    • Serves as the secondary contact person with the Criminal Justice Information System (CJIS), other Board personnel, police department and the Department of Social Services.
    • Serves as the secondary point of contact for fingerprinting and background contractual disputes.
    • Serves as back up to the Office Investigator, and the Background Investigations Technician.
    • Answers complaints or concerns pertaining to the background investigations program.
    • Researches and provides responses for unemployment insurance claims.
    • Performs other related duties as assigned. High School Diploma or Equivalency Certificate.
    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made on request to enable individuals with disabilities to perform the essential functions.

    Education


    • High School Diploma or Equivalency Certificate.
    Experience


    • Four (4) years of office or related experience, two (2) years of which are recent and involve working in Human Resources or related field, or an equivalent combination of education and experience deemed sufficient to prepare the applicant to successfully perform the duties of the position, preferably in PreK-12 education environment.
    • Experience in new employee intake processing in an investigative environment, and/or experience with employee or investigative interviewing highly desired.
    • Database management experience preferred.
    Knowledge, Skills, and Abilities


    • Demonstrated proficiency with Microsoft Word, Excel, Access, Power Point, with database management experience in a work setting.
    • Knowledge of employment law desired.
    • Demonstrated ability to manage confidential matters and ensure security of highly confidential material.
    • Ability to make decisions independently.
    • Excellent spelling, grammar, communication, organizational and planning skills.
    • Ability to exercise tact and good judgment in dealing with Board of Education personnel and outside contacts.
    • Demonstrated ability to effectively work and communicate with diverse populations.
    • Designation as a Notary Public or willingness to obtain such designation after employment.
    • Knowledge of unemployment insurance (Maryland DLLR) desired.
    Licenses/Certifications


    • N/A
    Career Ladder Requirements

    Eligibility for Consideration for advancement from Grade 11 to Grade 12 requires:


    • Two (2) years of experience in the position at the grade 11 level.
    • Mastery of all duties and responsibilities of the position.
    • Proficiency with electronic tools provided (e.g. Investigations Database System; ADA database)
    • Achievement of identified goals as they relate to the needs of the district and as established by the supervisor.
    • Evidence of completion of additional training/professional development/certification as mutually agreed upon with supervisor
    • Consistent maintenance of an effective and orderly work environment.
    • Consistent compliance with general office procedures such as standards contained in the AACPS Employee Handbook; demonstration of discretion and excellent customer service; attendance and work hours punctuality and adherence; and attendance and punctuality
    • Overall performance evaluation rating of "Very Good" or "Outstanding" for the previous two (2) evaluations.
    • Recommendation of Supervisor.
    Physical Requirements


    • As required by the duties and responsibilities of the job.
    VR17076

    Established: 10/1/2002


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