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- Responds to inquiries by phone and/or via the Benefits office email box to provide information to employees, supervisors or other authorized parties relative to benefits records, transactions, policies and procedures.
- Manages all vendor deductions and corresponding payments each pay period including wire payments, ACH payments, and file transmittals. Coordinates with vendors on employee payment issues.
- Reviews, audits, and prepares monthly vendor remittances, as required.
- Provides support for on-line benefits enrollment, long-term care vendor bills, reconciliations and termination paperwork.
- Processes eligibility and claims related issues. Coordinates with appropriate benefits vendors to resolve issues.
- Assists with HR budget preparation and tracking including entering all procurements into Advantage Financial and maintaining worksheets detailing payment activity.
- Maintains vendor contact information for benefits programs. Updates vendor information in appropriate communications and plan description booklets on a periodic basis.
- Delivers exemplary customer service support for internal and external customers.
- Maintains all benefits-related records for employees on LOA, FMLA or COBRA. Coordinates payment activity and establishes account set-up with third party administrator as appropriate. Supports health care open enrollment activities for all employees on LOA, FMLA or COBRA.
- Ensures accurate benefits deductions are accurate prior to the actual payroll run.
- Assists with and/or conducts new employee orientations, including new teacher processing in the summer, and other workshops as necessary.
- Completes data entry into HR System and performs audits to ensure accuracy.
- Supports Open Enrollment meetings and related programs.
- Supports the Benefits Manager and the Assistant Benefits Manager in the dissemination of communication materials related to health and welfare benefits.
- Keeps abreast of current federal and state legislation relating to benefits plan administration.
- Coordinates life insurance carrier on employee death claims and follows-up with beneficiaries as appropriate.
- Processes lifestyle changes as required.
- Performs other related duties as assigned.
- High School diploma or equivalency certificate.
- Three years of clerical/administrative office experience, two years direct experience in employee benefits, Human Resources and data management or an equivalent combination of education and experience deemed sufficient to prepare the applicant to successfully perform the duties of the position.
- Working knowledge of human resources and benefits regulations strongly desired.
- Possess excellent customer service and strong interpersonal skills.
- Demonstrated ability to perform calculations, handle high volume of daily calls and correspondence requirements.
- Skill in a wide range of standard office clerical tasks including data entry quickly, accurately and efficiently.
- Ability to meet and adhere to set deadlines.
- Sensitivity to private and confidential employee information and an understanding of responsibility to ensure confidentiality and security of confidential information.
- Demonstrated proficiency with business software (e.g. Microsoft Office Suite-Word, Excel, Outlook and/or PowerPoint preferred). For new permanent secretarial/clerical/technician hires, a minimum score on a pre-employment assessment is required.
- Demonstrated ability to effectively work with and provide excellent oral and written communication to diverse populations including colleagues, staff, retirees and vendors.
- Satisfactory score on any test required.
- Notary required to validate certain benefits documents.
- N/A
- As required by the duties and responsibilities of the job.
2024-25 - 6 hour Cafeteria Assistant - Carl Albert High School - Midwest City, United States - Mid-Del School District
Description
Job Details:
Primary role includes managing all vendor deduction reporting and disbursements each pay period including preparing requests for payments and file transmittals.
Supports health care open enrollment activities for employees on LOA, FMLA or COBRA. Coordinates payment activity and establishes account set-up with third party administrator as appropriate.
Coordinates with life insurance carrier for employee death claims and follows-up with beneficiaries as appropriate.
Provides customer service to employees regarding benefits.
Prior experience with medical billing or accounting helpful.
Title
Title Code
Assistant-Benefits
B12478
Division/Department
Unit
Grade
Human Resources
IV
12
Reports To (title only)
Current as of
Manager-Benefits
3/1/2017
Position Summary
Is this position exempt from overtime pay?
No
Performs a wide variety of detailed administrative tasks related to benefits processing for employees and retirees including data entry, computational tasks and customer service.
Work involves supporting employees in accessing their employee benefits, processing and remitting employee bi-weekly payroll deductions and file transmittals to vendors as well as coordinating with vendors on any payment issues.
Responsible for coordinating and managing healthcare for employees on LOA, FMLA and COBRA including coordinating with third party administrator. Assignments require rapid and accurate attention to detail and working within designated payroll cut-offs. Nature of work requires a high degree of sensitivity to confidential employee information and excellent customer service skills. Tasks may be distributed among several benefits employees.Essential Duties & Responsibilities
Does this position have supervisory responsibilities?
No
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made on request to enable individuals with disabilities to perform the essential functions.
Education
Established: 2/1/2003 WP