Customer Service Manager Support - Phoenix, IL, United States - Titan Industries

Titan Industries
Titan Industries
Verified Company
Phoenix, IL, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
What to expect?

  • You will provide comprehensive and professional support to our customers via email and phone
  • The opportunity to constantly develop your knowledge and skills:
The inquiries are exciting, diverse, and anything but ordinary

  • You will work with product experts to solve difficult issues and provide updates on the product
  • You will actively contribute to the continuous improvement of our processes and the expansion of our internal knowledge database
Requirements

What should you bring?

  • You have successfully completed your education and ideally have 2 years of professional experience, preferably in customer support and ticket management
  • You are ITsavvy, have good analytical skills, and can quickly familiarize yourself with new software and tasks
  • You find it exciting to support customers from various companies and industries in using our product to its fullest potential
  • Problemsolving is your strength you approach things proactively and with a solutionoriented mindset
  • Your expression and communication skills are reflected in your confident writing style
  • You have excellent German (C2 level) and English skills, both written and spoken
  • You have a home office in Germany and a quiet workspace separated from the rest of your living space
We offer

What do we offer you?

  • Your chance to significantly shape a rapidly growing company and grow in a creative work environment with short decisionmaking paths
  • We want to honor your trust in us, which you show us by joining us in this early stage. To benefit from the company's success, we offer you
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