- Provide sales support for all customers and account managers.
- Manage customer portals, including downloading quotes and initial triage for account managers.
- Support on-time completion and response to bids in customer portals.
- Understand customer forecasts and lead cross-functional communication internally on a monthly basis.
- Prepare and/or maintain records related to quotes, correspondence, pricing and contracts for easy retrieval.
- Implement price changes to contracts at Account Manager's request.
- Improve pricing structure as occasions arise.
- Provide customer support with customers at discretion of supervisor and account managers.
- Provide support to resolve quality and scheduling issues working with the customer and internal functional teams.
- Assist in Accounts Receivable collection by providing back-up information to the Finance department or by making direct customer inquiries.
- Support sales process improvement projects and other duties as assigned by supervisor or account managers.
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Cano Health Miami Lakes, United StatesIt's rewarding to be on a team of people that truly believe in making an impact · We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. · Job Summary · The Business Development Specialist develops and mainta ...
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Copeland Sidney, United StatesIf you are an *ENGINEERING *professional looking for an opportunity to grow, Copeland has an opening for you Based in our *SIDNEY, OH *location, you will implement fast-paced, time-sensitive scroll compressor development projects for Residential Air Conditioning products. This ro ...
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Customer Support Representative - Sidney, United States - American Trim
Description
Job Summary:The Customer Support Representative will support the sales staff and customers for all American Trim manufacturing facilities and coordinate the communication flow between customer, sales personnel and manufacturing facilities.
Job Responsibilities:
About Us:
American Trim is a local family owned and operated business with a 70+ year history in the community. We proudly serve a diverse customer base in the appliance, automotive, trucking and aftermarket industries. American Trim has multiple manufacturing locations and is the industry leader in forming and decorating metal products, working to develop and market breakthrough ideas and product concepts that improve the aesthetics, performance and enjoyment of products that can be found in every business, household, and vehicle system.
