- Update and maintain customer information in the database.
- Understand the kind of services we offer during the job training.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure its resolution on time.
- Take orders and calculate the charges by processing customers' information.
- Answer customer questions and maintain healthy relationships with the customers.
- Review customer accounts for any changes.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle change in policies of the company and explain them to the customer.
- Generate sales leads for our clients.
- Maintain a record of all the tasks undertaken and submit it to the higher management.
- Bachelor's degree in any discipline. High School Diploma with relevant experience will also be considered.
- 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
- Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
- Knowledge of social media will be an added benefit.
- Ability to provide results under pressure.
- Excellent communication and interpersonal skills.
- Good problem-solving skills.
-
Customer Service Representative
2 days ago
Horizon Group Botkins, OH, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start now in sales** · **Your chanc ...
-
customer service representative
1 week ago
Family Dollar Sidney, United StatesFamily Dollar WAPOKONETA ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
-
Customer Service Representative
2 days ago
Emerald Enterprises Bradford, OH, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service in Bradford, OH. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career i ...
-
Orion Innovations Lockington, OH, United States FreelanceLockington, OH Customer Service Representative: Energy Solutions B2B · - Augsburg | Permanent | Full-time (38 hours) · - Lechwerke AG stands for sustainable, reliable, and environmentally friendly energy supply in the southwest of Bavaria. Together, we shape the path of the LEW G ...
-
B2B Customer Service Representative
2 days ago
Velocity Ventures Rosewood, United StatesYour tasks: · You are the first point of contact for our customers in the field of property insurance and provide them with comprehensive support. You know your customers' contracts inside and out, as they trust you with everything from contract design to contract and claims proc ...
-
Traveling Member Service Representative
5 days ago
Sfcuonline Sidney, United States** Sidney Federal Credit Union** · ** Traveling Member Service Representative (MSR II)** · Sidney, NY 13838 · Our dedicated team is about more than just who we are today. New perspectives. New ideas. It's about creating opportunities for who we can be, for each other and our m ...
-
transmission Field and Service Representative
2 weeks ago
Sapa Transmission Inc Shelby Township, United StatesJob Description · Job DescriptionSAPA Transmission in its growth in the U.S.A. is looking for a highly skilled Mechanic to assemble, · maintain and repair tracked vehicle transmissions for the US Army. · You as a Field Service Representative will join to our Engineering Departmen ...
-
Customer Service Sales Representative
3 weeks ago
Aurora Innovations Moorefield, United StatesAs a leading producer of service packaging made of paper and plastic, Meyer/Stemmle has been a successful partner for over 90 years for customers in the bakery and butcher industry, as well as in trade and industry in Germany and other European countries. · We are currently seeki ...
-
Sales Representative in Field Service
2 days ago
Horizon Group Osgood, OH, United States FreelanceAt Osgood, OH, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers who are interested in c ...
-
B2B Customer Service Representative
2 days ago
Redwood Ventures Coldwater, OH, United States FreelanceDiversity, innovation, and passion - that's what index stands for. As the European market leader, we have been successfully connected in the digital economy for many years and deal with everything related to the job market: from digital premium sales systems for the HR sector to ...
-
Sales Representative in Field Service
2 days ago
Matrix Dynamics New Bremen, OH, United States Freelance**We train you to become a TOP salesperson Career changers are welcome** · **Are you from the sales industry or have you lost your job due to Corona and are interested in becoming a salesperson/customer advisor because it offers more opportunities? Do you want to have an uncapped ...
-
Matrix Dynamics Jackson Center, OH, United States Freelance- Reference number 53266 · Are you a **customer service talent** and understand the **customer service process**? Are you **highly motivated** and eager to prove your **organizational skills**? Do you want to learn **new skills** and are a **team player**? · **Then apply now** · ...
-
Delivery Driver Helper
3 weeks ago
Steel X Rain Logistics Incorporated Sidney, United StatesWe are looking for a responsible Delivery Driver Helper to distribute packages promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our customer satisfaction. · **Responsibilities** · - Deliver a wide variety of items t ...
-
Stellar Innovations Sidney, United StatesOur goal is to make cities one of the most livable places in the world - that's what we strive for. In doing so, we are driving an industry that moves more than one billion people every day. We are constantly reinventing our business, challenging ourselves, and intensifying colla ...
-
Patient Financial Services Director
3 days ago
Sidney Health Center Sidney, United StatesText to apply: using code: PFS · **Patient Financial Services Director** · **Sign On Bonus Available** · Join the ICARE leadership team at Sidney Health Center for an opportunity to lead and grow professionally in a family-like atmosphere. Our organization offers competitive wage ...
-
Operations Manager
4 days ago
Hydro Sidney, United StatesHydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from stand ...
-
customer service representative
2 weeks ago
Family Dollar Anna, United StatesFamily Dollar - 512 E MAIN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
Customer Service Representative
3 weeks ago
Illinois Tool Works Piqua, United StatesEfficiently and effectively manage large number of incoming communications and customer requests (quotes, order entry, tracking, returns) while delivering exceptional customer experience. Develop strong relationships with customers by understanding t Customer Service Representati ...
-
Customer Service Representative
2 weeks ago
Staff My Agency Piqua, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. · We seek an energetic professional interested in helping our business grow through val ...
-
Business Service Representative
1 week ago
A.M. Leonard Piqua, United StatesTITLE: BUSINESS DEVELOPMENT REPRESENTATIVE · Position Description · Business Development Representatives work in a call center environment. They work with A.M. Leonards business customers to place orders, gather key demographic information, make timely reminder calls about key ...
Customer Service Representative - Sidney, United States - Ivex Protective Packaging
2 weeks ago
Description
Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
You will be required to respond to customers' queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.
In addition to this, you should be well-versed with our company's policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.
Responsibilities