Clinical Internship Program Manager - Norristown, United States - Gaudenzia

Description

Overview:

We need hope-bringers and changemakers because the work we all do matters. If youre passionate about making an impact with your time and being someones light in the darkness, we want you on our team.

Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

As our organization grows and evolves to meet the needs of our clients and communities, were seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.

Who Were Looking For

A successful Clinical Internship Program Manager is responsible for managing all partnerships and initiatives related to our relationships with local Universities. This individual oversees the internship program which includes planning, developing, implementing and evaluating our field placement of student interns.

Your responsibilities in this role may include:

• Conduct research on best practices to aid in the design, planning and development of a multi-functional, multi-track undergraduate, graduate, and early career rotational development program as well as alumni engagement strategy
• Support efforts within the Human Resources function to convert talents of intern to full time employees
• Partner closely with Regional leadership to define best-in-class rotational development program and curriculum to ensure robust development of capabilities
• Facilitate strategic discussions with leaders to identify needs, align on goals and objectives, scope requests, and plan strategy for launch, delivery, and scaling the intern program
• Define metrics to ensure success as it relates to candidate experience, program participant satisfaction, retention, post-program employee performance, consistent experience, and performance across different business "tracks" (marketing, HR, etc.)
• Provide prompt and courteous customer service to candidates, hiring managers, third-party vendors, and other stakeholders
• Create and manage an annual calendar of campus recruitment events and oversee all logistical coordination and implementation
• Order, maintain and regularly audit booth/university related materials and collateral processes to ensure best in class representation against benchmarks and competitors
• Manage interview logistics between candidates and hiring teams across the agency for phone screens, video conferences, and on-site meetings
• Coordinate as single point of contact speaking and presentation engagements at the University that drive pipeline building opportunities for the recruiting department
• Serve as a mentor and support to students by providing mentoring and training throughout the internship period and work with the hiring managers to ensure each student intern placement, receives thorough individualized mentoring and job coaching throughout the internship designed to foster success in the internship and long-term career planning
• Develop a handbook for student interns that clearly outline the objectives of the internship, expectations and policies
• Provide orientation to all intern student placements prior to the internship placement
• Manage the application process for all intern applicant submissions from Gaudenzias website by engaging and communicating with all applicant submissions in a timely manner
• Evaluate and report on intern-to-hire conversion rates ensuring the conversion rate is continuously meeting Gaudenzias conversion rate goal of at least 50 percent of our eligible interns to full-time hires
• Conduct exit interviews with interns who resign from their placements and/or those who are not converted to full-time hires in an effort to combat early attrition
• Work in collaboration with the University Relations Team to develop and implement a robust training program geared towards eligible clinical employees to aid in test preparedness and readiness for their state specific certification/licensure requirements (i.e., partnering existing and eligible staff with licensed staff to ensure training hours are provided and documented accordingly, identifying sources or in-house talent to support staff prepare for the licensure/certification examinations, etc.)
• Travel 40-50% of the time

Benefits & Perks:

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Benefits & Perks at Gaudenzia include:

• Medical Insurance
• Dental Insurance (At No Cost)
• Short-Term Disability Insurance (At No Cost)
• Life Insurance (At No Cost)
• Accidental Death & Dismemberment Insurance (At No Cost)
• Vision Insurance
• Various Supplemental Benefits (Aflac, Legal, Identity Theft & FSA)
• You generate two banks of time off: Personal and Vacation
• Paid Time Off (PTO) Accruals at 80 hours minimally during your 1st year of employment
• Vacation Accruals at 80 hours minimally during your 1st year of employment
• 10 Paid Holidays Per Calendar Year
• Paid Bereavement Leave
• Education Assistance Benefit (Tuition Reimbursement)
• Full reimbursement for the cost of professional license/certification renewals
• 403(b) Retirement Plan with an Employer Match Up to 5%
• Employee Assistance Program

Gaudenzia is an equal opportunity employer. We do not practice or permit discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veterans status.

Education:

• Masters Degree in Social Work (Required)

Experience:

• Strong analytical and problem-solving skills
• Outstanding written, verbal communication and interpersonal skills
• Drive for continuous learning and process improvement
• Good interpersonal and collaboration skills, with the ability to work successfully with people at all levels

What Matters to Us? Our Mission & Our Operating Principles

Our Mission

Gaudenzia aspires to connect individuals and families to addiction and mental health treatment so they can attain long-term recovery and achieve a fulfilling life embraced by a broad community of mutual support.

Our Operating Principles:

We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

1. We hold client care as our top priority.
2. We assume good intentions.
3. We are present, we connect, and we communicate with transparency, dignity, and respect.
4. We make data-driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
5. We support each other publicly and privately in all circumstances.
6. We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
7. We operate with integrity, focus on outcomes, and have a bias for action.
8. We follow through on agreements and honor commitments prioritized with a sense of urgency someones life may depend on it.

Gaudenzia is proud to be an employer of choice and a treatment provider of choice in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome. Come work with us

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