- Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
- Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
- Translate technical requirements and execute system configuration setup (more complex than entry)
- Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
- Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer's business and daily workflows
- Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
- In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
- Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
- Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
- When needed, travel to customer on-site locations to lead and direct meetings and presentations
- Post-secondary education in accounting or technology preferred
- Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
- Passion for delivering an exceptional customer experience
- Healthcare industry experience preferred
- Excellent communication, organizational and collaboration skills
- Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
- Multi-resource project team experience balancing milestones and objectives efficiently and on time
- Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
- The ability to quickly learn new concepts and technologies and convert them into customer solution value
- Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
- Ability to thrive in a high paced, complex team environment
- Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
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Software Implementation Consultant
3 weeks ago
PointClickCare South Jordan, United States Part timeFor more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. · With C ...
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Implementation Consultant
6 days ago
Bill Draper, United StatesDo the best work of your career as a champion for small and mid-size businesses. · BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hun ...
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Implementation Consultant
1 month ago
Hirevue South Jordan, United States Full timeCompany Description · HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue's text-enabled end-to-end t ...
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HCM Implementation Consultant
2 days ago
PayTech Utah, United StatesNote: Dayforce HCM implementation experience required. · SUMMARY: The Human Capital Management (HCM) Implementation Consultant position involves a full range of duties relative to the implementation of project work elements and management of project deliverables. This position is ...
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Product Implementations Consultant
6 days ago
Filevine Salt Lake City, United StatesAbout Filevine: · Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering every ...
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Implementation Partner Consultant
3 weeks ago
Lincoln Financial Group Salt Lake City, United StatesAlternate Locations: · Work from Home; US All Regions · Work Arrangement: · Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. · Relocation assistance: · is not available for this opportunity. · Requisition #: · 73125 · The Role at a ...
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Implementation System Consultant
3 weeks ago
Caselle Provo, United StatesAbout the Job: · Caselle is looking for a self-motivated, detail oriented individual to assist our Implementation Department with client software implementations. This process includes assisting with data conversion team with comparing and balancing of two systems. Problems are t ...
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Implementation System Consultant
3 weeks ago
Caselle Provo, United StatesJob Description · Job DescriptionAbout the Job: · Caselle is looking for a self-motivated, detail oriented individual to assist our Implementation Department with client software implementations. This process includes assisting with data conversion team with comparing and balanci ...
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Implementation System Consultant
2 weeks ago
Caselle Provo, United StatesAbout the Job:Caselle is looking for a self-motivated, detail oriented individual to assist our Implementation Department with client software implementations. This process includes assisting with data conversion team with comparing and balancing of two systems. Problems are then ...
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Filevine Salt Lake City, United StatesFilevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from documen ...
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IT Manager IT Security Testing
2 weeks ago
Nexus Dynamics Salt Creek, United StatesAbout the Company · Salt Creek has been providing information security services since 2015, including security assessments, consulting, and incident response. We take a holistic approach to information security, offering services such as commissioned hacking, awareness training, ...
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Content Writer
3 weeks ago
PointClickCare South Jordan, United States Full timeFor more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. · With C ...
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Phoenix Technologies Lake City, United StatesYour Benefits · Insurance & Retirement Planning · Stay safe with zeb - through a group accident insurance, you are also privately insured in Germany. For business trips abroad, there is an additional international insurance, and through zeb you can also secure your retirement wit ...
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Drainage Practice Lead
3 weeks ago
Wilson & Company, Inc., Engineers & Architects South Jordan, United StatesWilson & Company, Inc., Engineers & Architects is currently seeking a licensed professional Civil or Environmental Engineer to join our Storm Water Drainage team in South Jordan, UT. Qualified candidates must have 15+ years of experience in water resources, including stormwater d ...
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Senior IO Psychology Consultant
1 week ago
Hirevue South Jordan, United StatesCompany Description · HireVue is the talent experience leader - accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue's text-enabled end-to-end t ...
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Client Services Manager- UT
4 days ago
National Institute of Modern Aesthetics South Jordan, United StatesJob Summary: · The role for the Client Services Manager is to work with clients to ensure proper education, perform client consultations and ensure that the clinic hits their monthly and annual sales goals. The Client Services Manager is also responsible for driving team sales mo ...
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Senior IT Engineer
3 weeks ago
Executech South Jordan, United StatesJob Description · Job DescriptionRole Description · Senior Engineers serve as the lead IT consultant on a technical support team. They operate like a deputy CTO on a Service Delivery Team, partnering with the Service Delivery Manager in ensuring Executech's products and services ...
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Senior IT Engineer
1 week ago
Executech South Jordan, United StatesRole Description · Senior Engineers serve as the lead IT consultant on a technical support team. They operate like a deputy CTO on a Service Delivery Team, partnering with the Service Delivery Manager in ensuring Executech's products and services satisfy clients. They oversee ne ...
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Proactive Systems Engineer
3 weeks ago
Executech South Jordan, United StatesJob Description · Job DescriptionProactive Engineers provide remote and onsite expertise on a technical support team. They proactively serve as network administrators on a Service Delivery Team, partnering with the Service Delivery Manager and Senior Engineer in ensuring Executec ...
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Proactive Systems Engineer
6 days ago
Executech South Jordan, United StatesProactive Engineers provide remote and onsite expertise on a technical support team. They proactively serve as network administrators on a Service Delivery Team, partnering with the Service Delivery Manager and Senior Engineer in ensuring Executech's products and services satisfy ...
Software Implementation Consultant - South Jordan, United States - PointClickCare
Description
For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.With Collective Medical & Audacious Inquiry, we've become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers' desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings. The Software Implementation Consultant will report to the Practice Manager, Professional Services.
Key Responsibilities:
Required Experience:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team:
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.PDN-9bbd4de6-37da-4a89-aada-fe40f3c0c0cb
Software Implementation Consultant professionals in South Jordan
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Jason Avery
Director of QA / Principal QA Architect
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Justin Smith
Strategic Marketing and Product Mangement leader.