- 2+ years of sales experience with a proven track record.
- Aesthetics license required.
- Proficient in MS Word, Excel and all Google Drive functions and applications
- Excellent communication skills, oral and written
- Must be customer service oriented with quality care focus
- Effective organization skills with attention to detail
- Ability to manage multiple projects simultaneously
- Present a highly professional image
- Ability to complete tasks in a timely manner
- Ability to build client relations
- Develop, maintain, and implement the practice of strategic goals and objectives
- Conduct sales consultations including LHR, Skin Profiles & CoolSculpting
- Oversee individual and clinic sales reporting
- Responsible for developing and implementing monthly sales incentives
- Write weekly motivational sales update emails to the team
- Create, communicate and track monthly sales contests and promotions for CCs
- Perform local outreach
- Identify and secure opportunities for spa events
- Work with Esthetics Managers to ensure sales goals are being met
- Identify staff training opportunities and communicate with the Clinic Director
- Respond to all incoming prospective client inquiries
- Ensure overall customer service satisfaction of all clinic clients
- Maintain an understanding of all products and services offered at NIMA
- Hourly + commission based on experience
- 401K
- Health Care Benefits
- Employee discounted treatments and products
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Client Services Manager- UT - South Jordan, United States - National Institute of Modern Aesthetics
Description
Job Summary:
The role for the Client Services Manager is to work with clients to ensure proper education, perform client consultations and ensure that the clinic hits their monthly and annual sales goals.
The CSM will work with their Clinic Director to identify training needs, present promotional ideas and ensure clinic operations are supporting our customer service and sales goals.
Education and Experience:
Essential Skills and Abilities:
Job Responsibilities:
Compensation and benefits: