- Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
- Maintains confidentiality.
- Demonstrates dependability, to include attendance and punctuality.
- Is accountable - takes initiative and ownership of issues.
- Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
- Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
- Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
- Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
- Represents willingness/enthusiasm to create, embrace and facilitate change.
- Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
- Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
- Encourages others by providing recognition and support.
- Thinks critically; utilizes sound judgment; promptly reports potential risks.
- Maintains state of art knowledge of area of specialty, healthcare trends and practice and populations served.
- Maintains a level of computer literacy appropriate to their role.
- Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
- Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned.
- Adheres to National Patient Safety Goals.
- Interprets patients EKG pattern.
- Adjustments to rhythm alarms made in collaboration with bedside nurse.
- Works closely with bedside nurse as medication adjustments are being implemented.
- Communicates in a timely manner any aberrancies or arrhythmias to the primary RN and/or Resource Nurse, recognizing the significance of the interpretation and need for appropriate intervention.
- Completes rhythm competencies as required and by due date.
- Print and interpret rhythm strips every eight hours and place in telemetry log book. Identifying PR, QRS and QT intervals.
- Print and interpret rhythm strips, legibly documents rhythm change or new occurrence and notify nursing personnel.
- Ensure alarms are on and properly set at all times.
- Responds appropriately to emergent rhythms.
- Verifies correct patient information is entered into central monitor system to assure accuracy for recording rhythms
- Maintains equipment operation and reports any malfunction to bio med department immediately
- Completes assignments before end of shift, communicates outstanding issues to the next shift for follow up.
- Able to communicate with the clinicians as requested.
- Provides thorough reports of patient rhythm activity to the bedside nurse and/or resource nurse during intershift handoff.
- Provides verbal report to oncoming monitor tech.
- Maintains a safe environment in department for all parties
- Demonstrates good hand washing techniques
- Wears ID badge at chest level at all times
- Performs other duties and tasks as assigned
- Walks throughout the department and hospital occasionally.
- Sits on a hard or cushioned chair frequently.
- Lifts up to 20 pounds to and from all levels (floor, waist, shoulder, overhead) on an occasional basis.
- Carries up to 15 pounds occasionally throughout the hospital.
- Bends, twists, squats and kneels occasionally.
- Reaches up to 2 feet overhead/in front of oneself on an occasional basis.
- Nearvisual acuity with color perception in order to view computer screen and decipher fine print.
- Manual dexterity adequate for utilizing a keyboard and calculator, and processing paperwork.
- Ability to adapt to simultaneous, multiple and varied stimuli.
- Auditory acuity for hearing telephone conversation, normal voice tones when not facing the individual, alarms, overhead pagers, etc.
- Clear speaking voice in order to communicate effectively with incoming patients and utilize paging system.
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Monitor Technician - Chambersburg, United States - WellSpan Health Services
Description
Telemetry/Observation Unit (Tele/Obs) - Monitor Technician30-bed Telemetry-Observation Unit providing care to the cardiac, the medical and the surgical patient
We use an Interdisciplinary team approach to patient care
Short length of stay for most patients
EKG, ACLS, and residency classes are provided
Individualized orientation program for each new member joining our team
Position Function:
The Monitor Technician monitors patients' EKG waveforms, rhythms, and vital signs in a centralized monitoring station.
The Monitor Technician provides the nurses and physicians with precise analysis of cardiac rhythms through oral communication and written documentation.
The Monitor Technician detects abnormal pattern variances and notifies the primary RN immediately.Essential Functions and Responsibilities
Core Values:
Service, Integrity, Compassion
The following requirements are expected of all employees:
Core Values:
Integrity, Compassion, Excellence, Service
Annual Health Screening with Infection Control and Blood Borne Pathogens Education
Safety Awareness:
Hospital Fire, Safety, and Disaster Procedures
Confidentiality:
Maintains Employee and Patient Confidentiality.
Attendance:
Regular attendance is an essential function of the position
Leadership Standards:
Character:
Attitude, Integrity, Role Modeling
Job Performance:
Results Orientation, Customer Focus, Decision Making, Awareness
Interpersonal Skills:
Communication, Relationship-building, Team Player, Celebration
Innovation:
Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management
Physical and
Mental Requirements:
Classified as sedentary work by the Dictionary of
Occupational Titles:
May exert up to 10 pounds of force occasionally and/or an insignificant amount of force frequently or constantly in order to lift, carry, push, pull or otherwise move objects.
Work involves sitting most of the time on a hard or cushioned chair, but may also involve walking throughout the hospital facility or standing for brief periods of time.
Mental Requirements:
Must possess good general mental health; ability to work under pressure; ability to communicate effectively in both verbal and written form; ability to speak, read and write the English language.
Must be able to work within time constraints and adjust to multiple, simultaneous stimuli.Working Environment:
Work is performed in a clean well-ventilated, indoor area. Interfaces with a diversity of customers.
Reporting Structure:
A. Formal Reporting and Chain of Command-Reports to the Nurse Manager of Tele Observation Department. In his/her absence reports to the Nurse Manager of PCU and/or Director of Patient Services. B.
Informal Reporting and Relationships - Establishes and maintains harmonious, productive relationships with all levels of nursing personnel, other hospital personnel, management, physicians and patients.
Disclaimer:
These essential job functions are requirements of the position which must be performed either with or without reasonable accommodation.
The essential job function list is intended to be a guide rather than a limitation. The Chambersburg Hospital possesses the right to add new responsibilities to the list as business demands dictate.Some of the essential job functions may exclude individuals who pose a direct threat/significant risk to the health and safety of themselves or others.
By identifying essential job functions, we are in no way stating or implying that these required tasks are the only activities that are to be performed by the employee occupying this position.
In addition, employees will also be expected to follow any other job-related instructions and to perform any other job-related duties that are included in the job description.
The preceding requirements represent only the minimum acceptable levels of knowledge, skills, and/or abilities that a job incumbent must possess; in order to perform the job successfully, the incumbent will possess additional aptitudes so as to perform the other duties that the job description entails.
Qualifications and StandardsEducation:
High school graduate.
Completion of a medical assistant, EMT or related program with course work in medical terminology, anatomy, or cardiac rhythms and/or the equivalent in experience preferred.
Successful completion of EKG class with minimum score of 80% required.Experience:
Experience applying customer service behaviors and communication skills required. Experience in reading cardiac rhythms preferred.
Certifications/Licensure:
None required.
Employment Benefits
Sign-on incentives for new employees
Medical, dental and vision insurance
Life and accidental death insurance
Supplemental life insurance
Retirement savings plan
Paid time off (PTO)
PTO bridging
Short-term disability
Educational assistance
Forgivable loan
Flexible spending
Credit union
Employee recreational activities
Childcare
Complimentary medicine discounts
