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    Director of Operations - Rolla, United States - Marriott Hotels Resorts

    Marriott Hotels Resorts
    Marriott Hotels Resorts Rolla, United States

    1 week ago

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    Description
    Job Description

    Job Number:

    Job Category:
    Rooms & Guest Services Operations

    Location:
    Luxembourg Marriott Hotel Alfa, Place de la Gare, Luxembourg, Luxembourg, Luxembourg


    VIEW ON MAP

    Schedule:
    Full-Time

    Located Remotely? N

    Relocation? N


    Position Type:
    Management

    About the Hotel


    With a planned opening in the fall of 4, the Luxembourg Marriott Hotel Alfa will mark Marriott Bonvoy's first hotel in the Grand Duchy of Luxembourg.

    Conveniently located opposite the main train station, the hotel will offer a perfect gateway to explore Luxembourg and its alluring blend of historical charm and modern vitality.

    On the hotel's doorstep, guests can find the city's main historical and cultural landmarks such as the Bock Casemates, National Museum of Art and History, and Palace Grand Ducal.

    Paying tribute to the history of the building since the 0's, Luxembourg Marriott Hotel Alfa features a timeless ambience with art deco design elements throughout the signature Greatroom Lobby, executive lounge, and guestrooms and suites.

    The famous Brasserie Alfa, adorned with original paintings of the Luxembourg artist Julien Lefèvre, is set for a revival to become a new dining destination and social hotspot in the city.

    Guests can enjoy seafood and classical French-inspired delights alongside modern cocktails at the bar. Other facilities at the hotel include a fully equipped gym and five meeting rooms.

    About the Position


    The ideal candidate for this position has extensive experience as a Director of Operations/Hotel Manager position and is fluent in French and English.

    Ideally, the candidate has prior experience in leading a hotel opening or major renovation/conversion. You are the strategic business leader of the property's Hotel Operations.

    You will work with your managers and team to develop and implement departmental strategies and to ensure the implementation of the brand service strategy and brand initiatives.

    You ensure the hotel meets the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and developing positive owner relations.

    Candidate Profile

    Education and Experience


    2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    OR


    4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    Core Work Activities

    Managing Profitability

    Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.

    Analyzes service issues and identifies trends.

    Makes and executes the necessary decisions to keep the property moving forward toward achievement of goals.


    Works with the hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.

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