- High School Diploma/GED is required.
- 0-3 years Customer Service/Medical experience desired.
- Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
- Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS)
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
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Clinical Support Admin Associate - Indianapolis, United States - Indiana University Health
Description
Job DescriptionDo you have compassion for helping others? Do you want to have a rewarding career? Then we have the job for you. We are looking to fill a Full Time Clinical Support Admin Associate position at our Cochlear Implant Clinic at Riley Hospital. This position will work Monday - Friday, with a varying start/end time from 7:30am to 5:00pm.
The Clinical Support Admin Associate oversees patient flow from point of entry to destination and ensures timely, accurate and professional services. They are responsible for timely and accurate resolution of patient's accounts. Responsibilities may include but are not limited to obtaining specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits. They will communicate with payers and patients to achieve accurate financial information. They are responsible for accurate Registration of patients, Scheduling recurring appointments, answers incoming calls and directs patient and visitors appropriately. They will participate in operational aspects of the department and maintains performance improvement activities as required. They will participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs. They order, distributes and maintains designated and appropriate inventory of department related supplies. This position adheres to departmental productivity, quality and service standards in support of operational goals.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
