Customer Service Representative - Glen Allen, United States - Berkley

Berkley Glen Allen, United States

Found in: Lensa US 4 C2 - 5 days ago

Description

Company Details:

Verus Specialty Insurance is an Excess and Surplus Lines provider writing business countrywide, a member of W.R. Berkley Corporate (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States. The resources and strength of a Fortune 500 company back us and we operate with the flexibility and closeness of a small underwriting company. As such, Verus Specialty Insurance operates through a group of wholesale producers nationwide.

Our leadership encourages a culture that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We believe our strength comes from building an exceptional team that embraces collaboration, growth and ownership. If you share our vision and want to work for an organization that values your contributions, we want to hear from you

The Company is an equal employment opportunity employer.

Responsibilities:

To support the underwriting function by inputting information quickly and accurately from a variety of sources including incoming applications into Verus core systems and setting them up in the workflow, providing excellent customer service.

Accurately key incoming applications into Verus Core systems, review them for completeness, and move them to the workflow.
Provide timely, courteous and efficient service to all internal and external clients.
Assistance with various underwriting support functions, including Premium Audit and Inspection Report ordering and scheduling.
Contribute to innovation and enhancement goals as we seek to learn, grow and succeed.
Processing of Legal Notices.
Renewal Setup for all product lines.
Partner to support our program business.
Other duties as assigned.

Qualifications:

High school diploma or equivalent.
Strong oral/written communication skills with a positive attitude.
Detail-oriented with initiative and ability to work in fast-paced team environment.
A focus on delivering exceptional customer service.
Proficient in the use of computer software programs, including Word, Excel, and Outlook.
Resourceful, analytical, with the ability to execute tasks through to resolution.

#LI-FL1 #LI-HYBRID

Additional Company Details:
We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details:
Sponsorship not Offered for this Role

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