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    Project Manager - Seattle, United States - Georgia IT Inc

    Georgia IT Inc
    Georgia IT Inc Seattle, United States

    1 week ago

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    Description

    Job Title:
    Project Manager


    Location:
    Seattle, WA (Remote, Ok)

    Duration: 12 Months


    Contact :
    W2


    Job Description:


    The Technical Program Manager provides program management services to maintain relationships and collaboration between the Business, Engineering, leadership stakeholders and user teams affected by various aspects of the organization's platform.

    This program involves multiple cross-functional engagements for execution and delivery of customer service for our customers.


    Roles & Responsibilities:
    Responsible for program coordination with business stakeholders and project team
    Support program strategy and prioritization
    Drive program/project from project initiation through delivery. Interface with client, as required on technical and/or project matters
    Organize cross-functional activities ensuring that deliverables are completed on schedule
    Create and maintain program/project schedules and status reports
    Works closely with program/process owners, stakeholders, and business partners to identify business change and develop effective communications

    Assist with overall project management and administrative support duties (e.g., note taking, task delegation, maintaining hygiene in Azure DevOps (ADO), etc.)


    Monitor and encourage compliance to internal processes to support the adherence to program strategy
    Drive clear program level communications, provide transparency and data-driven insights including preparing content for executive reviews
    Develop reporting and/or analytics
    Attend sprint planning and sprint review meetings

    Qualifications:

    5+ years' of high-tech industry experience in Business Program Management
    Microsoft Dynamics experience
    Microsoft Power Platform experience
    Excellent business analysis skills including understanding data in relation to the business and profiling the data to produce detailed artifacts for executive level customers
    Creating efficient communications using PowerPoint decks
    Should have experience in working in Agile model and weekly/bi-weekly sprints
    Working knowledge of ADO, Jira or Rally
    Analytics knowledge of Excel e.g. pivots, lookups, etc. is preferred

    Exposure to managing projects/programs related to modern support solutions like bots, virtual agents, live agent chat support, transition and managing of tools/platform, etc.

    Experience creating simple PowerBI reports sourcing from Azure DevOps (ADO), Excel to gain business insights is a plus
    Thrives in fast paced dynamic organizations
    Effective leadership, interpersonal and communication skills
    Demonstrated ability to manage business relationships across teams

    #J-18808-Ljbffr
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