- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesnt love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details
- Interacts with all guests. The front desk agent will welcome our guest to the hotel and proceed with checking in the guest.
- They will ensure they collect the guest's information required for their stay along with explaining hotel policies and procedures in a professional manner.
- You will ensure that proper payment methods are collected along with recording any special requests from the guest.
- You will promote and sell special hotel programs.
- You will follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- You will be constantly interacting with resort staff in a professional manner, assisting other departments with necessary information.
- Engages with our guests upon check out (leaving) to ensure that that are satisfied with their service and assist in recovery efforts when needed.
- When there is down time, you will assist the reservations department with taking guest reservations in a professional manner. This will also occur when the reservations department closes for the day.
- "Be the Difference" with all guest and employees and do more than just the norm".
- The front desk agent will be the newest addition to the team.
- They will be working with other front desk agents, reservations agents and bell person/ guest services attendant. This also includes working with the Housekeeping Department & other departments around the resort as a needed.
- The front desk agent responds to the Front Office Manager and Front Office Supervisor.
- Excellent written and verbal skills.
- Must be able to type accurately (at least 45 words per minute).
- Excellent oral and communication skills.
- Computer literate. Experience with the Maestro system is a plus.
- At least two years experience in a service industry with direct contact with the public, preferably in the hospitality industry.
- Ability to work in a team environment is a must.
- Pleasant and helpful personality.
- Must be able to work a full shift standing. Mats are provided for additional support.
- Ability to multi-task and able to effectively resolve guest issues when they occur.
- Must have a flexible schedule including availability on weekends and holidays.
- At least one year in a customer service role with high guest interaction
- A Valid drivers license with no major infractions for 6 months
- Hospitality industry experience is a plus.
- Ability to solve problems when they arise.
- Ability to work in a team environment is a must.
- Pleasant and helpful personality.
- Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
-
Guest Services Agent
1 week ago
Costa d' Este Resort & Spa Vero Beach, United StatesAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a Peop ...
-
Guest Services Agent-1
1 week ago
Benchmark Costa d' Este Beach Resort & Spa Vero Beach, United StatesCome be a part of something bigger · Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we off ...
-
Guest Service Agent
6 days ago
Kimpton Hotel Vero Beach, United States Full timeWhy We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and en ...
-
Guest Services Agent
1 week ago
Pyramid Global Hospitality Vero Beach, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Guest Services Agent
2 weeks ago
Costa d' Este Resort & Spa Vero Beach, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Field Service Tech 1
1 week ago
CONSOLIDATED WATER GROUP, LLC Vero Beach, United StatesThe service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products · in customers' homes. The technician's goal is to provide the maximum amount of service to clients in order to exceed · customer expectations. To be a successf ...
-
Part Time PM Guest Service Agent
2 weeks ago
Peachtree Hospitality Management Vero Beach, United States Part timeThis position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction ...
-
Skyline Enterprises Winter Beach, United StatesWe, EURA Personal Service GmbH, are one of the most innovative personnel service providers. For over 36 years, we have been supporting our clients' projects in the commercial, medical, and industrial sectors in Germany and throughout Europe. · We are currently seeking a Call Cent ...
-
Full time Guest Service Agent Flexible Shifts
2 weeks ago
Peachtree Hospitality Management Vero Beach, United States Full timeThis position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction ...
-
Automotive Detailer
2 weeks ago
Performance Detailing LLC Vero Beach, United StatesJob Overview: · **Responsibilities**: · - Detail vehicles by cleaning, washing, waxing, and vacuuming interiors and exteriors · - Buff vehicles to restore shine and remove scratches · - Clean upholstery, rugs, and other surfaces using cleaning agents, applicators, and cleaning de ...
-
Entry Level Insurance Sales Agent
2 weeks ago
AMG & Associates LLC Vero Beach, United States**Elevate Your Competitive Edge in the Insurance World** · Are you a competitive go-getter, passionate about making a positive change in people's lives? We're a close-knit team that deeply values diversity and inclusivity. If you're seeking a traditional corporate insurance envir ...
-
Private Duty Home Health Nurse Needed
2 weeks ago
Firstat Nursing Services Vero Beach, United StatesPrivate duty client seeking a compassionate, caring, and energetic nurse · Firstat Nursing Services is seeking experienced home health nurses to join our exceptional interdisciplinary team of health care providers in home settings for 8-12 hour shifts. Do you have home health exp ...
-
Administrative Assistant
1 week ago
Omni Tax Help Vero Beach, United StatesOmni Tax Help is a pioneer in the tax resolution industry. Come join our amazing team We are seeking a results-driven Administrative Assistant who will be responsible for assisting Associates in resolving client's liabilities with the Internal Revenue Service and/or State Taxing ...
-
Intake Specialist
1 week ago
Glades INC Vero Beach, United States**Job Duties include but are not limited to**: · - Assist clients with questions and concerns regarding the sign-up process. · - Communicate with members of the firm to ensure that inquiries are responded to timely. · - Ensure all intake documents are processed, signed, and execu ...
-
Optical Sales
1 week ago
Vero Beach Optometrists Vero Beach, United StatesWe are an established, team-based private practice looking for an enthusiastic & friendly and **EXPERIENCED **optician (no license required) to do fill in work as needed. Contact us for more info. · **Duties Include**: · - Ensure finish product meets optical standards & patient s ...
-
Community Manager
2 weeks ago
Fox Trail Senior Living South River, United StatesOur Fox Trail Memory Care is seeking a **_Community Manager_** to manage our lovely community in South River, NJ. · Here at _Distinctive Living_, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we ...
-
Barista
1 week ago
Sweet Desires Espresso Bar LLC Vero Beach, United StatesSweet Desires Espresso bar & café is looking for flexible, trustworthy, and customer-focused baristas to join our growing team. We are looking for experienced baristas who enjoy serving customers and working in a fast-paced environment, with a high level of professionalism. · Bar ...
-
Lpn/rn Private Duty Home Care Nurse
1 week ago
Atlantic In Home Care Vero Beach, United States_**Tired of being overwhelmed taking care of patients under constant pressure of working at a nursing home and/or rehab. Take a home health case with Atlantic In-Home Care and work 1-1 with YOUR patient. **_ · - **PATIENT LOCATED IN VERO BEACH: Currently hiring for WEEKENDS (ever ...
-
Front Desk Receptionist
1 week ago
USPI - The Advanced Center for Surgery Vero Beach, United States**The Advanced Center for Surgery **is a busy, multispecialty ambulatory surgery center in Vero Beach, performing outpatient procedures in Orthopedics and Neurology. We are an affiliate of United Surgical Partners International, who provides first-class surgical services for loca ...
-
Home Care
1 week ago
BAYADA Home Health Care South River, United StatesCome for the Flexibility, Stay for the Culture · Are you feeling burned out? Craving work-life balance? · BAYADA Offers Our RNs: · One on one care · Flexible scheduling based on your preferences · Weekly pay · Preventive Care Coverage for ALL employees (PRN included) · PTO · Shor ...
Guest Service Agent-1 - Vero Beach, United States - Benchmark Costa d' Este Beach Resort & Spa
Description
Come be a part of something bigger
Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
What you will have an opportunity to do:
The Ideal Candidate for this Position
An outgoing individual that is looking to grow with a fun, progressive company. This person is committed in providing the highest levels of service.
What You Will Be Doing
Who You Will Be Working With
Technical Requirements:
Benefits
Free Meal
Company Match Paid 401-k
Company Hotel Discounts
An Equal Opportunity Employer
Benefits (full-time employees)
What are we looking for?
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.