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    Product Marketing Manager - Atlanta, United States - NICE

    NICE
    NICE Atlanta, United States

    3 weeks ago

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    Description
    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+.

    And if you're like us, we can offer you the kind of challenge that will light a fire within you.


    This Product Led Growth Marketer position is an exciting opportunity within a new "AI as a Service" (AIaaS) division of NICE.

    NICE is the AI leader in CX selling our Enlighten AI solutions through a wide variety of our CX solutions.


    Do you want to build something no one else is building? This role will build out a new solution selling our AI through Microservices to developers across the CX landscape...

    a completely new market for NICE.

    It is the best of both worlds:
    launching a startup backed by a large organization with significant available resources.


    We are looking for:


    An energetic professional Product lead growth Marketing Manager and a great team player, passionate about turning technology and innovation into stories and value to customers.


    Who we are:
    ElevateAI is a relatively new "start-up" within NICE with significant traction. ElevateAI allows customers to purchase award-winning NICE AI technologies with no friction and entirely consumption based. We are using the latest technologies and working in a collaborative, fast-paced, fun environment


    Who you are:
    You have three years'+ experience in Product lead growth Marketing for technology companies. You will help define, develop, and execute our product-led growth strategy. You are tech savvy, but your true love is for storytelling. You have excellent presentation skills and your English is fluent and professional. This position also is the product evangelist with frequent public speaking and webinars.

    Strong Microsoft Office skills in essential (especially, Word and PowerPoint.) You are passionate about your customers, can easily relate to their point of view and are always looking to stay close to them.

    Contact center experience is a plus.

    Responsibilities

    Drive strategies that create meaningful growth impact by eliminating friction in user journeys, maximizing free accounts and upgrade conversions, and improving customer engagement and retention
    Spearhead experimentation plans across key channels and products
    Partner closely with Product, Engineering, and Marketing teams to build out roadmaps and testing strategies to drive growth
    Identify user needs by deeply understanding our customers and how our product works, to create data-driven, impactful insights for Product Strategy and Engineering teams
    Deeply understand our customer base and help identify vectors of growth, including new segments, product offerings, and GTM strategies
    Lead growth initiatives to drive the GTM plan, driving to key achievements, and own deliverables in close partnership with other teams such as Content Marketing, Design, etc
    Develop and maintain target KPIs for growth program success
    Utilize hard data to analyze results and drive the product direction and strategy focusing on the biggest growth opportunities

    Qualifications:

    3+ years of experience in product marketing, customer marketing, or growth marketing in a SaaS company
    Deep knowledge of product-led growth techniques and tactics
    Strong understanding and proven instrumentation of growth frameworks such as Pirate Metrics (AARRR)
    Proven capability for formulating data and analysis-driven growth campaigns
    Deep knowledge of Product Marketing tools (e.g Lead Lander, Asana ect), Salesforce CRM, and marketing automation
    Excellent writing and communication skills
    Highly organized and experienced project manager that's passionate about technology
    Proven track record of problem-solving in an innovative environment and get things done
    Knows and understand how businesses work, strategies, and techniques to impact both customer experience and bottom line
    Seen and viewed as a trusted individual, keeps confidence, admits mistakes
    Self-motivated and enjoys a fast-paced environment

    About NICE

    NICELtd

    (NASDAQ:

    NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.
    Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.


    Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

    NICE is proud to be an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

    #J-18808-Ljbffr
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