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Account Manager - Seattle, United States - MacDonald-Miller Facility Solutions
Description
At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better.As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings.
With our over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired.
We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction.Our clients trust their toughest projects with our integrated teams, including:
New construction - Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices Special projects - Retrofits and mechanical repairs for existing buildings for new efficiencies Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response Building performance - Control systems, fault detection, energy services and remote monitoring People love to work at MacDonald-Miller, and it's because we all share the same
Core Culture Values:
Collaboration
RequirementsAccount Manager:
This is where you come in.
We're looking for an Account Manager to meet with identified Healthcare customers on an assigned cadence to review, enhance and/or identify opportunities.
You will act as a point of contact with existing customers to answer queries, increase client satisfaction and address clients' needs while providing education on the services we offer.
In return for achieving aggressive goals, you'll get rewarded with more to own, a ton of growth opportunities, and more freedom than you've probably ever had.
Top deliverables in the first year to be a hero:Consult with customers to develop goals and success criteria and a strategy to convey value that leads to sales renewals and upselling opportunities Communicate and identify all the services MacDonald-Miller has to offer at an established building to facility manages, property managers, building owner and business owners Collaborate with sales team to identify and grow opportunities within a building or account Ensure CRM is updated and that you provide timely and successful delivery of solutions according to customer needs and objectives The Account Manager role reports to Pat Cabe
Your Background:
What kind of person will thrive in this role? You should have... A track record of understanding of Mechanical Systems and how they operate Expertise leveraging a deep understanding of HVAC and plumbing systems in medical and critical environments to explain services to existing clients College degree and/or 5+ years of relevant work experience
If you need a ton of handholding or a micro-manager boss, this is not the place for you Working in a lean, results-oriented environment, where you'll be expected to do more, take on more, and achieve more every year Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel BenefitsCompensation: Base rate of $75,000-$90,000 MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, vision for employees (coverage available for dependents for shared premium).
401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay Disability income protection including short term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program.Where you will work Our Seattle HQ office International Blvd, SeaTac, WA has easy access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views Neighborhood amenities include an onsite deli, restaurants, and convenient freeway/airport access.
Interested in learning more? If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team MacDonald-Miller Facility Solutions is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
