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    Server - Sacramento, United States - Fixins Soul Kitchen

    Fixins Soul Kitchen
    Fixins Soul Kitchen Sacramento, United States

    1 week ago

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    Description

    **Description**

    **Overview**

    Fixins is a brand new, full-service soul food restaurant located in the heart of the Oak Park neighborhood in Sacramento CA at the 40 Acres Cultural Complex. Fixins serves traditional soul food with a modern twist. We pride ourselves on providing impeccable service to our customers in a hip, high-energy environment. Fixins is a large, fast-paced restaurant with a maximum capacity of 240 guests. There is a main dining room, bar area, outdoor patio and private party room that appeal to a broad base of customers. We are currently hiring experienced, energetic professionals for every position.

    **Server Job Description**Reports to Service Manager

    **Primary Responsibilities**

    Live by Fixins vision and mission in every interaction, every shift.

    Arrive at work on time, in proper uniform, and with the appropriate tools.

    Provide every Guest with relentless service to ensure we exceed their expectations and provide them with their first, next, and last great experience at Fixins.

    Guide Guests through their customized dining experience following Fixins Service

    Philosophy and using Fixins 9 Steps of Service.

    Utilize genuine salesmanship techniques during Guest interactions.

    Possess an extensive knowledge of all food and beverage selections, including a deep understand of the appropriate questions to ask when a Guest orders a particular food or beverage item.

    Place accurate orders using POS and pivot points.

    Deliver food to tables and pre-bus using silent service.

    Run food to tables using pivot points and a sense of urgency, delivering hot food hot, cold food cold.

    Manage a section of tables during each shift as though it were your own business.

    Maintain a clean and organized section, service station, and dining room.

    Provide relentless service to all Guests.

    Complete assigned opening, ongoing, and closing sidework.

    Maintain a safe, sanitary, and secure environment at all times.

    Adhere to responsible beverage service requirements.

    Notify a Manager of all late orders and Guest complaints.

    Properly fill Rush tickets to resolve problems quickly.

    Complete accurate Server Checkout Reports.

    Adhere to cash handling policies.

    Remain calm at all times.

    **Secondary Responsibilities**

    Assist Bussers by clearing and/or wiping tables.

    According to our teamwork philosophy, assist other Servers by refilling beverages, pre-bussing tables, running food, etc.

    Assist Bartenders by stocking glassware, ice, garnishes, etc.

    Perform any other tasks or duties as assigned by a Manager.

    **Qualification Standards**

    Must possess a CA food handler card

    Ideally 1-3 years of work experience

    High school diploma preferred

    Must be able to speak clearly and listen attentively to Guests and other Team Members.

    **Physical Requirements**

    Transporting and carrying objects (such as bus tubs, trays, trash cans, and food plates) up to 50 pounds.

    Ability to wipe down table tops, booth seats, and table legs and to pick up any debris

    off the floor in all areas of the restaurant.

    Must be able to exert a well-paced mobility for periods up to 8 hours in length.

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