- Interprets documented rules, past practices, or instructions on a semi-independent level.
- Processes project orders while verifying accuracy of data to be entered.
- Effectively identifies problems as they occur and formulates resolution and responds in a timely and accurate manner while providing excellent customer service.
- Responsible for processing multiple product order types including sample request, credit card, configured made to order, stock product orders and project orders of customized electrical equipment.
- Utilize CRM tool to directly communicate pricing errors, product verification, etc. to customers, suppliers, and affiliates.
- Provide price and availability for multiple products within assigned business segment.
- High School diploma required.
- 3 plus years' experience in a Customer Support role supporting industrial or construction electrical distribution products.
- Must be eligible to work in the US with no sponsorship now or in the future.
- Associate degree, bachelor's degree, or Industry related Certification a plus.
- 6 years' experience in a Customer Support role supporting industrial or construction electrical distribution products.
- Strong knowledge of SAP, Salesforce, COMPAS, Industry Mall, EDI, IDOC, CRM systems
- Strong problem-solving skills.
- High Level of professionalism and excellent customer service skills.
- Excellent communication skills enabling the facilitation of information flow between the channel partner and various people within Siemens, such as expediters, product managers, the EDI support team, the channel sales engineers for the account, and other customer support representatives.
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Order Entry Specialist - Peachtree Corners, United States - Siemens
Description
Job Family: SCM-Procurement / Supply Chain Logistics
Req ID: 419915
Position Title: Order Entry Specialist
Location: Peachtree Corners, GA
Are you looking for a company that empowers talent?
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation
From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.
Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.
Create a better tomorrow with us
The Order Entry Specialist is responsible for processing large volume data entry in both alphanumeric and symbolic data entry from source documents into CRM software.
You will make impact with the following responsibilities:
You'll win us over by having the following qualifications:
Basic Qualifications:
Preferred Qualifications:
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Benefits and Perks:
Siemens offers a variety of health and wellness benefits to our employees.
Details regarding our benefits can be found here:
The pay range for this position is $38,600 - $66,200.
The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Create a better #TomorrowWithUsAbout Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare.
From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens.
\#LI-AB1
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form ) If you're unable to complete the form, you can reach out to our AskHR team for support at Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here ) .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here \_%20English\) .
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here ) .
