- Customer relationship and customer satisfaction
- Has the direct management of the field technical team to drive Pandrol's growth initiatives
- Promote and manage new product launches to advance Pandrol's market position
- Deploy the PANDROL sales policy to deliver ATW targets.
- Responsible of the application of the sales process in his perimeter (Offer to Cash)
- Define and follow up the sales budget and CRM management.
- Collaboration with Pandrol Sales Team and Site Leaders.
- Responsible for driving a robust and rapid response program to customer inquiries and claims.
- Responsible to driving the ATW lab.
- The Director of Market Development has to manage the customer relationship by identifying the needs and proposing solutions.
- He has to develop and implement strategy to maintain existing customers.
- He has to develop and implement strategies to increase market share and engage new customers.
- He is in charge of the promotion of the full product range of ATW and EQC including new products.
- He does commercial and technical offers to customers, and he is responsible of offers done by sales team.
- He proposes the yearly budget and manage its deployment and the monthly follow up.
- He puts in place corrective actions to be able to reach the targets.
- He manages the monthly report to the management.
- He manages directly the field technical team and the lab team.
- He is the technical interface between his market and the Globa Product Lines.
- He is one of the main interlocutors of the local welding association (if it exists)
- Under the responsibility of the Sr VP ATW/EQC USA
- Global Product Lines
- Quality
- Customer service
- Logistic
- Legal
- Finance
- Sales
- Sites
- BU Leadership
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Pandrol Napoleon, United StatesJob Description · Job Description · Main tasks : · The Director of Market Development is in charge of : · Customer relationship and customer satisfaction · Has the direct management of the field technical team to drive Pandrol's growth initiatives · Promote and manage new prod ...
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Director Market Development - Napoleon, United States - Pandrol USA LP
6 days ago
Description
Job Description
Job DescriptionMain tasks :
The Director of Market Development is in charge of :
Description of significant activities :
Internal relationships :
