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    Front Desk Associate - Cincinnati, United States - Crunch - Fitness Gurus

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    Full time
    Description

    Job Description

    Job DescriptionPosition Title:
    Front Desk


    Reports to:
    Manager


    Compensation:
    Minimum wage


    Requirements:
    Fluent in English

    Proficient reading and writing skills
    Computer Skills


    Shift schedule:
    4:45a-11a/1p Mon-Fri

    6:45a-2p Sat-Sun

    4p/6p-12:30a Mon-Thurs

    2p-9:30p Sat-Sun


    Special Skills:
    Strong customer service skills


    Responsibilities:
    Membership Sales.
    Greet all members & guests with a smile and wish them well as they exit the club.
    Check in all members and guests in accordance with company procedures.
    Facilitate any messages on club software at member check-in.
    Answer phones in courteous, helpful, professional manner.
    Communicate special events to members and guests.
    Maintain an atmosphere which makes members feel welcome.
    Facilitate all member requests or forward to a manager.
    Maintain professional disposition at all times.
    Sell retail products.

    Schedule member services:
    tanning, etc.
    Facilitate payment of member services in accordance with company procedures.
    Know club facility, services, and schedules.
    Maintain a clean and organized work area.
    Assist in all projects as delegated by club management.
    Follow all policies and procedures in the Employee Handbook.
    Opening and closing duties.


    Meetings:
    Monthly or Weekly Department Meetings
    Employee Training Meetings

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