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Front Desk Associate - Cincinnati, United States - Crunch - Fitness Gurus
Description
Job Description
Job DescriptionPosition Title:Front Desk
Reports to:
Manager
Compensation:
Minimum wage
Requirements:
Fluent in English
Proficient reading and writing skills
Computer Skills
Shift schedule:
4:45a-11a/1p Mon-Fri
6:45a-2p Sat-Sun
4p/6p-12:30a Mon-Thurs
2p-9:30p Sat-Sun
Special Skills:
Strong customer service skills
Responsibilities:
Membership Sales.
Greet all members & guests with a smile and wish them well as they exit the club.
Check in all members and guests in accordance with company procedures.
Facilitate any messages on club software at member check-in.
Answer phones in courteous, helpful, professional manner.
Communicate special events to members and guests.
Maintain an atmosphere which makes members feel welcome.
Facilitate all member requests or forward to a manager.
Maintain professional disposition at all times.
Sell retail products.
Schedule member services:
tanning, etc.
Facilitate payment of member services in accordance with company procedures.
Know club facility, services, and schedules.
Maintain a clean and organized work area.
Assist in all projects as delegated by club management.
Follow all policies and procedures in the Employee Handbook.
Opening and closing duties.
Meetings:
Monthly or Weekly Department Meetings
Employee Training Meetings