- Lead needs assessment, collecting requirements from customer on workflow and programming for Nurse call systems
- Lead needs assessment, collecting requirements from customer on workflow and programming for education & security systems
- Maintain and update training documents, including SOPs, presentations, training guides and other materials
- Conduct onsite/remote training sessions with customers, ensuring a comprehensive understanding of Pavion principles and best practices Deliver engaging and interactive training sessions that cater to diverse learning styles
- Collaborate with cross-functional teams, including designers, engineers and project managers, to ensure customer success with technology implementation as it relates to workflow, training and go-live
- Monitor and evaluate the effectiveness of training sessions through assessments and surveys
- Address customer inquires and concerns related to product training, providing prompt and accurate responses
- Assist in the development of new training programs or initiatives as needed
- Bachelor's degree or comparable work experience
- 1-3 years' experience in end user training guide design and conducting end user training
- Proficiency in MS Teams, Word, Excel, Outlook and PowerPoint
- Valid Drivers License
- Project management certifications
- Lean enterprise certifications
- Reporting Analytics experience
- Rauland 5/Rauland Enterprise implementation experience
- Experience in building requirements for UAT testing and conducting
- Knowledge of Voice of the Customer principles, methodologies and tools (i.e. Adobe Creative Suite, prototyping tools and/or learning management systems)
- Familiar with Healthcare industry
- Familiar with Education industry
-
Erad Ris Optimization Analyst
3 days ago
Radnet Management, Inc. Owings Mills, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...
-
Human Resources Business Partner
3 days ago
Radnet Management, Inc. Owings Mills, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...
-
Contract Assistant
4 days ago
Hunt Valley Contractors, Inc. Owings Mills, United States**Join Our Team as a Contracts Assistant** · Are you detail-oriented, organized, and ready to make a significant impact in a dynamic organization? We are seeking a Contracts Assistant to play a crucial role in supporting contract administration, insurance management, and complian ...
-
Employee for Sales
2 weeks ago
Matrix Dynamics Owings Mills, MD, United States FreelanceAt our company in Owings Mills, MD, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers wh ...
-
Team Assistant
2 weeks ago
Velocity Ventures Woodlawn, MD, United States Freelance**Logistics and Freight Team Assistant (m/f/d) in Woodlawn, MD**: · **Everyone is different and together we are strong.** We make sure that tasks and skills are well matched and that a suitable work environment provides the necessary framework for good performance. This turns int ...
-
Aseptic Manufacturing Technician
21 hours ago
Actalent Cockeysville, United States Full timeDescription: · Job Description · Aseptic Manufacturing Operations Technician of Commercial Drug Products · • Perform Formulations /Calculations for Drug Batch( liquid, powder, or solid) · • Compounding / Filtration / Syringe and Vial Fills/ Media Preparations · • Autoclave / Ster ...
-
Business Center Branch Manager
1 week ago
PNC Financial Services Group Timonium, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Transportation Engineering Associate I
11 hours ago
RS&H Timonium, United StatesThe Opportunity: · **RS&H is currently seeking a Transportation Engineering Associate to join our Infrastructure Practice in our Timonium, MD office working on a hybrid schedule** · **Job Summary**: · We are looking for a highly motivated, recent graduate civil engineer to join o ...
-
Call Center Coordinator
2 days ago
The Affiliated Sante Group Timonium, United StatesDo you have crisis intervention experience? Come join our compassionate and experienced Mobile Response Team as part of the Greater Baltimore Regional Integrated Crisis System (GBRICS) expansion · Competitive salary, up to $57k per year, based on experience and licensure · **Who ...
-
Human Resources Business Partner
1 week ago
Catholic Charities of Baltimore Timonium, United States**Salary: $77, $83,000.00** · Catholic Charities of Baltimore is currently seeking an HR Business Partner**, **who will serve as a strategic partner, employee advocate, and effective change agent. This role is responsible for aligning employees and management with agency objectiv ...
-
Call Center Coordinator
1 week ago
Affiliated Sante Group Timonium, United StatesDo you have crisis intervention experience? Come join our compassionate and experienced Mobile Response Team as part of the Greater Baltimore Regional Integrated Crisis System (GBRICS) expansion · Competitive salary, up to $57k per year, based on experience and licensure · **Who ...
-
Business Customer Advisor in Sales
2 weeks ago
Aurora Solutions Lutherville, MD, United States Freelance**Business Sales Consultant (m/f/d) in Lutherville, MD** · Ranger has been one of the leading European companies for personal customer consulting in direct sales for 30 years. Our product partners trust us with parts of their sales. Ranger stands for a high level of quality and s ...
-
Quality Supervisor
21 hours ago
Actalent Sparks Glencoe, United States Full timeDescription: · Ensure compliance with the National Sanitation Foundation (NSF) Water Division standards. · • Oversee the implementation and compliance of the International Organization for Standardization (ISO) – 9001 certification. · • Manage controlled documents, nonconformance ...
-
Quality Supervisor
21 hours ago
Actalent Sparks Glencoe, United States Full timeDescription: · Ensure compliance with the National Sanitation Foundation (NSF) Water Division standards. · Oversee the implementation and compliance of the International Organization for Standardization (ISO) – 9001 certification. · Manage controlled documents, nonconformance, an ...
-
Quality Supervisor
2 days ago
Actalent Sparks Glencoe, United States Full timeDescription: · Ensure compliance with the National Sanitation Foundation (NSF) Water Division standards. · • Oversee the implementation and compliance of the International Organization for · Standardization (ISO) – 9001 certification. · • Manage controlled documents, nonconforman ...
-
Lendmark Financial Services Catonsville, United StatesThe Loan Consultant II provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generati ...
-
Entry Level Manager
1 day ago
Worldwide Promotions Firm Ellicott City, United StatesIn the past year, we have remarkably imprinted our brand as a high-level competing acquisition and management firm in the Towson area. Our success and growth were in no doubt due to our exceptional Management Team. Dedicated to providing our clients with the greatest possible exp ...
-
SBF Search, LLC Ellicott City, United States**Job Title**: Account Manager Trainee, Air Distribution · **Compensation**: $65,000-$80,000 base plus incentive plan. · **Location**: DC/MD/NOVA · **Experience Level**:0-2 years. Degree in Mechanical/Electrical Engineering, Construction, Engineering Technology, or other related ...
-
Radiant Technologies Lutherville, United StatesPeople who have a good laugh · Welcome to Hochland: We make cheese and careers · Why do our IT professionals, like Marco Wanske, have a good laugh? Because they have the best prospects at one of Europe's leading cheese manufacturers. After all, Hochland stands for a wide variety ...
-
Project Manager
11 hours ago
RPI Consultants Baltimore, United States**Company Description** · At RPI we pride ourselves on being a team in the truest sense. We foster a collaborative working environment and are available to lend a hand where needed. Our approach focuses on results, but we enjoy thinking outside the box and breaking down preconcei ...
Customer Success Consultant - Owings Mills, United States - Pavion
Description
Pavion and our family of companies are seeking a talented and motivated User Experience Consultant to join our integration business unit.
Primary Responsibilities:
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)