Assistant Program Manager - Phoenix, United States - State of Arizona

State of Arizona

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. _
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

ASSISTANT PROGRAM MANAGER

Job Location:
Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
3221 North 16th Street, Phoenix, Arizona 85016

Posting Details:

Salary:
$38.0769/ hourly ($79,199.95 annually)

Grade: 23

Closing Date:
Open until sufficient resumes are received.

Job Summary:

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as an Assistant Program Manager with the Rehabilitation Services Administration (RSA).

This position is responsible for providing direct supervision to the Vocational Rehabilitation (VR) field offices.

This position is responsible for ensuring that policies and procedures are fully implemented, and that federal, state, and regional performance goals are met.

This position may be available for remote work within Arizona (2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Provides supervision and oversight of VR field offices which includes direct supervision of unit supervisors. Responsible for recruiting, staffing, coaching, mentoring, evaluating, training, and reviewing performance of VR staff.
Reviews and approves highcost cases and policy exceptions.
Participates in statewide management activities and program improvement initiatives.
Analyzes and interprets reports and determines course of action.
Represents RSA in community partnership/stakeholder meetings, forms, boards, committees, and work groups. Participates in public relations and responds to public and program inquiries.
Responds to and researches client inquiries and appeals.
Reviews cases for quality assurance through formal and informal case reviews. Oversees the Quality Assurance efforts of supervisory staff.

Knowledge, Skills & Abilities (KSAs):

Knowledge of federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices, contracts and budget management, and reporting requirements. Knowledge of effective management and supervisory techniques.
Skills in leadership and project management.
Skills in problem solving, decision making, and negotiating.
Skills in analyzing, evaluating, and interpreting data to implement solutions.
Skills in oral and written communication.
Ability to work with a diverse group of stakeholders.
Ability to complete and analyze complex assignments.
Ability to prioritize tasks.
Ability to provide leadership and teambuilding.
Ability to manage complex situations and relationships.

Selective Preference(s):

Current or previous supervisory or management experience. Commission on Rehabilitation Counselor Certification (CRC) preferred.

Pre-Employment Requirements:

Master's degree in rehabilitation counseling or related field.
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agency's ability to reasonably accommodate any restrictions.

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are m