Justice Services Quality Systems Associate - Wilmington, United States - Coastal Horizons Center

Coastal Horizons Center Wilmington, United States

1 day ago

Description

Job Description

JOB ANNOUNCEMENT

Job Title: Justice Services Quality Systems Associate

Supervised by: Quality Improvement/Training Director

Location: New Hanover County, NC (Wilmington, NC)

Hours: 40 hours/week, Full Time, M-F, Exempt

Coastal Horizons Center, Inc. seeks a qualified Quality Systems Associate for our Justice Services Programs. We have this specific opportunity located in:

New Hanover County and all counties in Eastern and Central NC (can be based in Wilmington, NC)

Primary duties include:

Develop, apply, and maintain quality requirements and standards for the development and provision of direct services.
Serve as the primary quality assurance for all issues pertaining to the quality of services from intake through discharge and post-discharge follow-up.
Maintain all quality records and documentation.
Design, document, and implement methods for periodic quality reviews and process improvement projects.
Conduct routine internal audits to ensure quality service provision and maintenance of records.
Maintain internal audit calendars/schedules.
Report to Justice Services Leadership on quality issues, trends, and risks and assist in developing action plans to improve service provision across all programs.
Assist in the development and implementation of a comprehensive onboarding training program for all new Justice Services staff.
Represent CHC Justice Services through the provision of training to external stakeholders.

Qualifications:

Education: Bachelor's degree in human services or related field; master's degree preferred.

Experience: Three (3) years of progressive experience in quality improvement or program management.

Or an equivalent combination of education and experience.

Certifications: Ability to become credentialed or licensed with the NCSAPPB.

Additional Skills:

Knowledge of data analysis and report development.
Understanding of programming targeting justice-involved populations.
Skilled in training, curriculum development, and public speaking.
Ability to work independently

Salary: The salary range for this position is commensurate with experience, medical/dental insurance, life insurance, disability insurance, retirement savings plan/401K, and paid time off programs.

For additional information about TASC, please visit

Deadline to Apply: Open until filled

Please send (or fax) your resume and cover letter to: (no phone calls, please)

Coastal Horizons Center, Inc.

Attn: Human Resources

615 Shipyard Blvd.

Wilmington, NC. 28412

Fax:

Or email your resume to:

An Equal Opportunity / Affirmative Action Employer;

Complying with The Immigration Reform and Control Act.

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