Team Lead - Hanover, United States - Walmart

Walmart

Verified Company

Hanover, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

This position is responsible for the operation of a department.

An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Leadership Expectations:

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Planning and Improvement:

Plan for and Improve Team Performance : Plans work based on business priorities and explains to others what is needed to get work done.

Identifies and oversees the tasks needed to reach goals. Looks for and suggests ways to improve performance and results.

Influence and Communicate:
Communicate and Promote Commitment : Gives the information needed to gain support for ideas or plans. Builds trusting relationships and works with others to reach goals. Shares clear priorities and work practices with others. Prepares written work that is accurate and complete. Communicates in a respectful and professional manner.

Judgment:
Make Informed Choices : Makes timely and effective decisions, even when information is not clear. Identifies and uses policies, procedures, and guides to make the right choices. Uses resources, data, tools, and facts to set priorities and make informed decisions. Identifies what might be a problem and corrects it or clearly describes it to those who can correct it.

Execution and Results:
Oversee Work and Get Results : Makes sure work is completed to expectations. Executes plans and manages own and others' time so that priorities are met. Gives others the support and information they need to get results. Organizes tasks and makes sure they are completed on time.

Ethics and Compliance:

Oversee Performance to Ethical Standards : Clearly explains policies and procedures and teaches others how to act in accordance with them.

Guides associates on how to use the highest standards of integrity and ethics in their work. Helps managers find and correct ethical and legal problems. Treats all associates fairly and with respect.

Talent:
Provide Information and Feedback : Guides and teaches associates on how to perform their work. Assigns tasks to associates and provides the tools they need to carry them out. Gives clear, constructive feedback on performance to associates and leaders. Recognizes associates for their positive contributions. Shows concern for associates and is available to meet with them. Looks for and follows up on developmental opportunities.

Food:
Handles, stores, cooks, and cleans food according to company policy and procedures. Informs customers about food items when asked to do so. Prepares, takes, and fills orders for food items in a timely manner. Observes and reports complaints and problems with food products, services, and work areas. Uses food equipment and supplies according to company policy and procedures.

Adaptability:
Adapt:Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job functions.

Customer/Member Centered:
Serve the Customer/Member:Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations.

Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.

Physical Activities:
The following physical activities are necessary to perform one or more essential functions of this position. Observes associate, customer, or supplier behavior. Enters and locates information on computer. Moves up and down a ladder. Presents information to small or large groups and individuals. Communicates effectively in person or by using telecommunications equipment. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually locates merchandise and other objects. Visually inspects equipment. Safely operates large power equipment. Reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance. Visually verifies and reads information, often in small print. Sits for long periods of time. Stands for long periods of time.

Entry Requirements:

Minimum Qualifications 1 year's retail experience Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications 6 months retail fresh experience 6 months supervisory experience