- Medical, Dental, Vision ELIGIBLE DAY 1
- Employer-paid life insurance, AD&D, & and a variety of voluntary benefits. (ELIGIBLE DAY 1)
- Tuition Reimbursement
- Vacation, Sick, and Holiday Pay
- 401(k) including company match
- Free Meals & Parking
- Membership to American Airlines Credit Union
- Opportunities for Advancement
- Establish and ensure successful, productive, collaborative partnerships with local operations leaders and corporate partners to bring employee experience awareness into their processes, communications, and strategies.
- Design and execute effective initiatives focused on program improvement and increasing engagement - focus groups, surveys, etc.,
- Conducting surveys and analyzing feedback to assess employee satisfaction and well-being.
- Managing internal communication strategies to keep employees informed and engaged.
- Monitoring and optimizing employee touchpoints throughout the employee lifecycle.
- Developing and implementing training programs to enhance employee skills and performance.
- Supporting diversity and inclusion initiatives within the organization.
- Lead the partnership with operations leaders to launch and support the "Buddy" new hire onboarding program in their departments. Ensure compliance with program payments.
- Meet with new hires every week to recap and evaluate orientation and training, answer questions, and address concerns.
- Lead the weekly Employee Experience Internal Feedback Loop (IFBL) meeting to address new hire orientation evaluations and program updates, feedback, and ideas with leadership
- Administer and report weekly Employee Engagement scorecard on new hire's engagement level and other KPIs
- Send weekly reports to senior leaders on engagement trends, issues, training needs, etc.
- Organizing and coordinating employee events, recognition programs, and team-building activities.
- Analyzing data and metrics to measure the effectiveness of employee experience initiatives.
- A Bachelor's degree or equivalent experience is preferred.
- Minimum of 3-5 years of experience performing root cause analysis, consulting leaders, and performing focus groups measuring employee retention, and performing focus groups.
- Experience a in metrics-based HR role with a focus on improving turnover, employee engagement, and processes is highly preferred.
- Thrives in a people-oriented environment, and demonstrates a collaborative leadership style at all levels of the organization. Demonstrates agility, strong interpersonal skills, and ability to lead and implement projects.
- An ability to solve problems without a manual.
- Demonstrates adaptability to changing situations or environments, and adjusts to work effectively within new situations, processes, and cultures.
- Strong flexible communication skills with the ability to convey ideas and concepts that are easily understood and retained by various audiences
- Ability to lead work groups and teams to achieve results.
- Exceedingly self-motivated, directed and detail-oriented
- Comfortable working in a service industry, light production environment.
- Basic to intermediate skills in Microsoft programs.
-
Client Experience Manager
2 weeks ago
ZeroFox Portland, United StatesOPPORTUNITY OVERVIEW · IDX, a ZeroFox company, seeks dynamic individual to fill the role of Client Experience Manager. In this multifaceted position, you will be responsible for building and maintaining strong post-sales relationships with a diverse range of clients across the br ...
-
Membership Experience Manager
1 week ago
Mac's List Portland, United States· The Membership Experience Manager helps 1000 Friends of Oregon by celebrating, building relationships and trust, and inspiring individual and business donors to contribute to this important and unique cause. The Manager handles all aspects of organizational fundraising for ind ...
-
Client Experience Manager
1 week ago
SariDLM, Inc. Portland, United StatesJob Description · Job DescriptionSariDLM Inc · Hybrid Remote in Portland · Full-time · SariDLM Inc (also known as Team Sari) is a coaching and consulting firm that works with civil plaintiff and criminal defense trial lawyers. Through mindset training, content development, presen ...
-
Customer Experience Manager
4 days ago
Brilliant Earth Portland, United StatesJob Description · Job DescriptionCustomer Experience Manager - Portland, Oregon · The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets an ...
-
Customer Experience Manager
2 days ago
Root Whole Body Portland, United StatesJob Description · Job DescriptionSalary: Salary + Bonus · Customer Experience Manager · A Career Opportunity for the sales and operations professional who knows how to build authentic customer relationships, frequency of visits and life-long loyalty. · Location: Root Whole Body ...
-
Assistant Manager: Customer Experience
3 days ago
World Market Inc Portland, United StatesWho We Are · For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend dcor, we offer a high-quality assortmen ...
-
Assembler and Customer Experience Manager
2 weeks ago
In Solidarity Project Portland, United States**Assembler and Customer Experience Manager** · Portland, OR, USA Full Time Compensation: $40,000 Annually Bonuses, 401k matching after 6 months and open paid time off. We are looking for an assembler and a customer experience manager to join our team at CNOC Outdoors. This is a ...
-
Assistant Manager: Customer Experience
2 hours ago
World Market Inc Portland, United StatesWho We Are · For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortme ...
-
Employee Experience Manager
3 weeks ago
LSG Sky Chefs Portland, United StatesIf you thrive in a people-oriented environment, have a knack for problem-solving without a manual, and can convey ideas in a way that sticks, then we have the perfect opportunity for you. · LSG Sky Chefs · is on the hunt for an · Employee Experience Manager . But this isn't jus ...
-
Membership Experience Manager
1 week ago
Mac's List Portland, United States· The Membership Experience Manager helps 1000 Friends of Oregon by celebrating, building relationships and trust, and inspiring individual and business donors to contribute to this important and unique cause. The Manager handles all aspects of organizational fundraising for ind ...
-
Employee Experience Manager
2 weeks ago
LSG Sky Chefs Portland, United StatesIf you thrive in a people-oriented environment, have a knack for problem-solving without a manual, and can convey ideas in a way that sticks, then we have the perfect opportunity for you. · LSG Sky Chefs is on the hunt for an Employee Experience Manager. But this isn't just any ...
-
Employee Experience Manager
4 weeks ago
LSG Sky Chefs Portland, United StatesIf you thrive in a people-oriented environment, have a knack for problem-solving without a manual, and can convey ideas in a way that sticks, then we have the perfect opportunity for you. · LSG Sky Chefs is on the hunt for an Employee Experience Manager. But this isn't just any ...
-
Customer Experience Manager
2 weeks ago
Fox/Europcar Mobility Group USA Portland, United StatesFox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals a ...
-
RICEFW Technologies Portland, United StatesThe Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices an ...
-
User Experience Manager
3 days ago
Firstrand Bank Vancouver, United StatesJob Description · To build and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge, diverse insights and motivates the User Experience resources to ensure the User Experience ecosystem throughout the group operates effectively · Hell ...
-
Manager, Employee Experience
1 week ago
Fleetcor Beaverton, United StatesManager - HR Employee Experience · What We Need · Corpay is currently looking to hire a Manager - HR Employee Experience within our Human Resources division. This position falls under our Corporate Overhead line of business and is located in San Mateo, CA, Beaverton, OR or Vanc ...
-
Diesel Mechanic/Technician I
3 weeks ago
Penske Truck Leasing Portland, United States Full timeLooking for a technician position? · Ready to accelerate your career while helping our customers move forward? · As a technician at Penske, you'll do exactly that. At our Gresham branch, you'll perform preventative maintenance and repairs of all levels on the newest and best main ...
-
Diesel Technician/Mechanic III
1 week ago
Penske Truck Leasing Portland, United States Full time43 Hemco Rd. South Portland, ME, 04106 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fle ...
-
Branch & Insurance Specialist
3 weeks ago
AAA Northern New England Portland, United States Full timeBranch & Insurance SpecialistIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. This is an exciting entry level position in our branch network and ideal for candidates interested working in a te ...
-
Assistant Manager Service Experience
2 days ago
PSG Global Solutions Clackamas, United StatesThe ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptio Assistant Manager, Manager, A ...
Employee Experience Manager - Portland, United States - LSG Sky Chefs
Description
If you thrive in a people-oriented environment, have a knack for problem-solving without a manual, and can convey ideas in a way that sticks, then we have the perfect opportunity for you.
LSG Sky Chefs is on the hunt for an Employee Experience Manager. But this isn't just any old position, oh no. This is a highly visible role that will heavily affect the organization.
So, what exactly does an Employee Experience Manager do? Well, let me break it down for you. In this role, you'll be the mastermind behind all things employee-related, from designing and implementing engagement strategies to collaborating with HR and other departments to enhance the overall employee experience.
At LSG Sky Chefs, we take employee satisfaction and well-being seriously. That's where the Employee Experience Manager comes in.
WHY JOIN LSG?
LSG Sky Chefs has over 75 years of Catering experience and is the world's leading provider of end-to-end on-board airline products and services. These include catering, on-board retail and entertainment, on-board equipment and logistics, consulting and lounge services.
Perks:
How You'll Make a Difference
What you should have for this role: