- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- 6 months or more finance experience
- 6 months or more of customer services experience
- Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet (> 40mbps)
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Competitive wages
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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Customer Care Specialist
2 weeks ago
Valley National Bank Wayne, United StatesResponsibilities include but are not limited to: · - Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. · - Manage all customer issues while maintaining the highest level of p ...
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Customer Care Specialist
6 days ago
One Stop Pool Pros Inc Oakland Park, United StatesOne Stop Pool Pros Inc. stands as a nationally recognized leader in commercial swimming pool and aquatic facility management. We pride ourselves on fostering a collaborative and growth-oriented work environment. With over four decades of operational excellence, our team of aquati ...
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Personal Care Specialist
3 weeks ago
Green Thumb Bloomfield, United States Part time**The Role** · **Responsibilities** · - Engage with and assist patients and/or customers in a customer-facing, intimate retail environment · - Ensure local and state cannabis regulations are properly enforced and upheld · - Utilize product and consumption-method knowledge to succ ...
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Care Experience Specialist
2 weeks ago
Henry Ford Health System Detroit, United States Full time:Through effective interventions, the Care Experience Specialist (CXS) serves as the first resource for a patient, family, or consumer, concern or inquiry. They identify, investigate, and mitigate point-of-care concerns from escalating to grievances which may result in review by ...
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Gerontopsychiatric Care Specialist
5 days ago
Crimson Technologies Wixom, MI, United States Freelance"Located in the heart of Wixom, MI, the DOMICIL Group provides care for our residents at over 45 locations with over 5,500 dedicated colleagues. We are a family-owned and operated company and believe that trust is built through actions, not promises. That's why we have rules that ...
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Foster Care Specialist-BA
3 weeks ago
Vista Maria Detroit, United StatesJob Description · Job Description · In accordance with the Agency's mission statement, policies and procedures, professional Code of Ethics, State of · Michigan licensing and COA standards; the Foster Care Specialist is responsible for providing direct foster care · treatment s ...
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Foster Care Specialist-BA
1 week ago
Vista Maria Detroit, United StatesJob Description · Job Description · In accordance with the Agencys mission statement, policies and procedures, professional Code of Ethics, State of · Michigan licensing and COA standards; the Foster Care Specialist is responsible for providing direct foster care · treatment ...
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Foster Care Specialist-BA
3 weeks ago
Vista Maria Detroit, United StatesJob Description · Job DescriptionIn accordance with the Agency's mission statement, policies and procedures, professional Code of Ethics, State of · Michigan licensing and COA standards; the Foster Care Specialist is responsible for providing direct foster care · treatment servic ...
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Care Experience Specialist
1 week ago
Henry Ford Health System Hamtramck, United States Full time: · Through effective interventions, the Care Experience Specialist (CXS) serves as the first resource for a patient, family, or consumer, concern or inquiry. They identify, investigate, and mitigate point-of-care concerns from escalating to grievances which may result in review ...
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Caregiver/personal Care Specialist
1 week ago
Senior Helpers - Richmond Shelby Charter Township, United States**We are looking for YOU to make a difference in someone's life** · Join one of the fastest-growing home care companies in the nation. Senior Helpers is the first national in-home care company to be recognized as a Great Place to Work as a leading senior care provider Senior Help ...
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Kuehne+Nagel Detroit, United States Paid WorkWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit site is looking for a new Sea Logistics Operational Care Specialist, Revenue Care to join our Sea Logistics team. · Your Role · Reporting to t ...
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Sea Logistics Operational Care Specialist
1 week ago
Kuehne+Nagel Detroit, United StatesWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit, MI branch is looking for a new Operational Care Specialist to join our Sea Logistics team. · Your Role · Reporting to the National Sea Logi ...
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Kuehne Nagel Detroit, United States OTHERWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit site is looking for a new Sea Logistics Operational Care Specialist, Revenue Care to join our Sea Logistics team. Your Role · Reporting to th ...
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Sea Logistics Operational Care Specialist
3 weeks ago
Kuehne Nagel Detroit, United States OTHERWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit, MI branch is looking for a new Operational Care Specialist to join our Sea Logistics team. Your Role · Reporting to the National Sea Logisti ...
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Remote, Financial Customer Care Specialist
1 week ago
First Call Resolution Detroit, United StatesBringing smiles is what we do at FCR ... for you and the customer. As a Financial Customer Care Specialist working remotely in Detroit, MI and surrounding areas, you'll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winni ...
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Mobile Automotive Care and Detail Specialist
2 weeks ago
Yoshi Detroit, United StatesJob Description · Job DescriptionJoin our Dynamic Team - Transforming the Auto Service Industry in Detroit · Are you passionate about providing exceptional vehicle services and leaving cars looking their best? If you have experience in mobile detailing, car washes, and a drive fo ...
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Horizon Ventures Bloomfield, United StatesThe clinic performs over six anesthesia procedures annually in more than six operating rooms and offers a wide range of modern anesthesiological techniques, including regional anesthesia and combination procedures. · The modern work environment is equipped with innovative medical ...
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St. Peter's Health Partners Troy, United States**Employment Type**: · Full time · **Shift**: · Day Shift · **Description**: · **Certified Diabetes Care and Education Specialist** · Come join a 4.5 Star Homecare Agency We are looking for a Certified Diabetes Care and Education Specialist who will work with patients in the priv ...
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Elderly care nurse/nursing specialist
4 days ago
SilverLinx Garden City, United StatesJoin our team and strengthen us as a · Nurse/Caregiver (m/f/x) with Palliative Care Training · in full-time or part-time starting as soon as possible. · Our CURA Senior Center Tarp (in 24963 Tarp) is located at the northernmost tip of Schleswig-Holstein, near Flensburg and peacef ...
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Phoenix Technologies Farmington, United StatesTrainingSpecial education teachers are socially and pedagogically trained professionals who are committed to assisting, advising, accompanying, caring for, and educating people with disabilities. They work in cooperation with other professional groups and services and make joint ...
Remote, Financial Customer Care Specialist - Detroit, United States - First Call Resolution
Description
Bringing smiles is what we do at FCR ... for you and the customer.As a Financial Customer Care Specialist working remotely in Detroit, MI and surrounding areas, you'll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture.
What You'll be Doing
Do you have a passion, interest, or background in the finance industry? Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on financial specific questions with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.About FCR
Our business is about making customers happy. That's all we do. Since 2005, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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