IT administrator - Chauncey, United States - Horizon Technologies
Description
Your task:
- You support our customers in the implementation and maintenance of their IT infrastructure (by phone, remote via remote maintenance tools or directly on site with the customer)
- You are the direct contact person for your department and support your colleagues with questions
- You support your sales colleagues in project planning and clarify technical issues together with the customer
Requirements:
- Professional experience in IT support in an IT department or in a system house
- You should have experience in at least one of the following areas:
- Virtualization / desktop virtualization: confident handling of VMWARE and/or Microsoft HyperV virtualization solutions, especially desktop virtualization
- Exchange integration: experience with Exchange 2016/2019, Exchange Online
- Server-based computing: experience with the implementation of terminal server solutions
- Confident handling of Active Directory and group policies
- Network
- M365 Cloud
- Security
- Backup concepts (Veam)
- You have a broad general IT knowledge
- You have a high level of customer, service and solution orientation
- You work reliably, independently and with focus
- You convince with your friendly and obliging manner, combined with assertiveness
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