IT Employee First Level Support - Crowley Lake, United States - Horizon Technologies
Description
We are looking for smart and innovative employees for clients such as Mercedes-Benz, Porsche, and Bosch who want to make a difference.
If you enjoy working in a dynamic team with flat hierarchies, we look forward to hearing from you.Your responsibilities:
- General user support for ITrelated questions
- Prioritizing, organizing, and handling incoming requests in the ticket system
- Analyzing and classifying support requests
- Monitoring timely processing of requests
Your profile:
- Successfully completed vocational training in the IT field or equivalent professional experience with a strong interest in IT (even career changers have a chance)
- First experience in support or IT service with a ticket system
- Diligent, structured, and independent work style
- Good comprehension and strong analytical thinking skills
- Fluent in English (knowledge of German is a plus)
What we offer:
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- Training on the job and language courses
- Appreciation, motivation, and commitment
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