- Bring smiles to guests from around the world by providing warm welcomes
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions strictly following established procedures
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Provide guests with room rate quotes
- Respond to guest inquiries and concerns as quickly and completely as possible
- Promote teamwork and quality service through daily communications and coordination with other departments
- Medical, Dental, and Vision Insurance
- Discounted Hotel & Resort Stays
- Employee Stock Purchase Program
- Tuition Reimbursement
- 401K Retirement Savings with Company Match
- Professional appearance and a positive, can-do attitude
- Excellent communication skills with the ability to read, write and understand English
- Ability to solve problems with a minimum of supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Attention to detail and strong organizing skills
- Basic computer and office skills
- Hotel hospitality front office system knowledge a plus
- Ability to work independently or with others as needed
- High school diploma or equivalent
- One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
-
Front Desk Agent
23 hours ago
Wyndham Destinations Sevierville, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
-
Front Desk Agent
3 days ago
Springhill Suites Pigeon Forge Pigeon Forge, United StatesJob Description · Job DescriptionAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Springhill Suites in Pigeon Forge, TN Take advantage of this outstanding ...
-
Front Desk Agent
3 days ago
Fairfield Inn and Suites Pigeon Forge Pigeon Forge, United StatesJob Description · Job DescriptionAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing Fairfield Inn and Suites in Pigeon Forge, TN Take advantage of this outstand ...
-
Front Desk Agent
3 days ago
Residence Inn Pigeon Forge Pigeon Forge, United StatesJob Description · Job DescriptionAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Residence Inn Pigeon Forge, TN Take advantage of this outstanding opport ...
-
Front Desk Hospitality Agent
1 week ago
Exploria Resorts Pigeon Forge, TN, United States Full timeTake the next step in your hospitality career with us at Exploria Resorts as a Front Desk Agent. Exploria Resorts is known for making its employees feel valued, appreciated, and part of a tight-knit community. As a Front Desk Agent, you'll take on a pivotal role in creating memor ...
-
Front Desk Agent
23 hours ago
Springhill Suites Pigeon Forge Pigeon Forge, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Springhill Suites in Pigeon Forge, TN Take advantage of this outstanding opportunity, for a career in the ...
-
Front Desk Agent
23 hours ago
Residence Inn Pigeon Forge Pigeon Forge, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Residence Inn Pigeon Forge, TN Take advantage of this outstanding opportunity, for a career in the hospit ...
-
Front Desk Agent
23 hours ago
Fairfield Inn and Suites Pigeon Forge Pigeon Forge, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing Fairfield Inn and Suites in Pigeon Forge, TN Take advantage of this outstanding opportunity, for a career in ...
-
Mission Management Partners, LLC Sevierville, United StatesThe position of Guest Services Representative is responsible for checking Inn guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the Inn. A few of the main duties of a Guest Serv Guest Service, Front Desk, Ag ...
-
Front Desk Agent
23 hours ago
Fairfield Inn and Suites Kodak Kodak, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Fairfield Inn in Kodak, TN Take advantage of this outstanding opportunity, for a career in the hospitalit ...
-
Front Desk Agent
3 days ago
Fairfield Inn and Suites Kodak Kodak, United StatesJob Description · Job DescriptionAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Fairfield Inn in Kodak, TN Take advantage of this outstanding opportunit ...
-
Front Desk/Reservations Agent
23 hours ago
Music Road Resort Pigeon Forge, United States· JOB OVERVIEW · Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations, and interacting with guests to provide the best quality service possible. Performs sales and customer service functions related to guest regist ...
-
Front Desk Agent
1 day ago
Westgate Resorts & Spa Gatlinburg, United StatesEffectively check guests into and out of the resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, and assigns rooms to guests. Issues room key and esc Front Desk, Agent ...
-
Tour Desk Agent
3 days ago
Westgate Resorts & Spa Gatlinburg, United StatesTour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. Duties Effectively check guests into and out of the tour assignments for that morning Coordinate the gen Agent, Vice President, Genera ...
-
Front Desk Agent
4 days ago
Westgate Resorts Gatlinburg, United StatesJob Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute t ...
-
Front Desk Agent
4 hours ago
Bluegreen Vacations Corporation Gatlinburg, United StatesMountain Loft Resort located in Gatlinburg, TN is seeking a Front Desk Associate. Hiring Immediately, apply today · Compensation: Starting from $16.15 per hour, Bi Weekly Pay · Schedule: Full-Time, Shifts available:Am/mid shifts (7am to 3pm, 10am to 6pm) · Location:110 Mountain ...
-
Front Desk Agent
4 days ago
Westgate Resorts Gatlinburg, United StatesJob Description · Effectively check guests into and out of the resort by performing the following duties. · ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · * Greets, registers, and assigns rooms to guests. · * Issues room key and escor ...
-
Front Desk Agent
23 hours ago
Holiday inn West Cedar Bluff Knoxville, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the Holiday Inn West Cedar Bluff in Knoxville, TN Take advantage of this outstanding opportunity, for a caree ...
-
Tour Desk Agent
3 days ago
Westgate Resorts & Spa Gatlinburg, United StatesThis jobs primary purpose is to enter tour guest information into computer and assist sales representatives with their appointments. DUTIES Run reports at end of day for manifest. Enter tour guest information into computer. Input salespeople for dail Agent, Sales Representative, ...
-
Front Desk Agent
23 hours ago
Home2 Suites Alcoa Alcoa, United StatesAre you a hard working "PEOPLE PERSON"? Look no further Join our award-winning company as a FRONT DESK AGENT We want your smiling face and positive attitude, representing the BRAND NEW Home2 Suites by Hilton Alcoa Take advantage of this outstanding opportunity, for a career in th ...
Front Desk Agent - Sevierville, United States - Travel + Leisure
Description
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
Though no two days are the same at Wyndham Destinations, you'll have the opportunity to:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
