- Answering Customer Inquiries:
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Provide accurate information regarding our appliance repair services, pricing, and scheduling.
- Warranty Work Handling:
- Process warranty claims and assist customers in understanding their warranty coverage.
- Coordinate with the technical team to ensure timely and effective warranty repairs.
- Technician Support:
- Assist technicians with work orders, ensuring they have all necessary information and resources.
- Communicate with technicians in the field to provide support and resolve any issues.
- Property Management Collaboration:
- Work closely with property management companies to schedule and coordinate appliance repairs for rental properties.
- Maintain positive relationships with property managers and address their specific needs.
- Scheduling and Dispatching:
- Efficiently schedule appointments for appliance repairs, considering technician availability and customer preferences.
- Dispatch technicians to job sites, ensuring timely arrivals and effective use of resources.
- Proven experience in a customer service role, preferably in the appliance repair industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with common appliances and their repair processes.
- Ability to handle high call volumes and stressful situations with professionalism.
- Experience with CRM software and service management tools.
- Knowledge of warranty processes and procedures.
- Previous experience working with property management companies.
- Competitive salary based on experience.
- 401(k) matching retirement plan.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
-
Customer Service Representative
1 day ago
Circle K Stores, Inc. Summerville, United StatesStore : 1595 Trolley Rd, Summerville, South Carolina 29485 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Cus ...
-
patient services representative
3 weeks ago
Coastal Pediatric Associates Summerville, SC , USA, United StatesApply · Job Type · Full-time · Description · Spring into your new careerCoastal Pediatric Associates is currently hiring for a Patient Services Representative in their Summerville office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll love be ...
-
Patient Services Representative
2 weeks ago
DotHouse Health Dorchester, United StatesJob Type Full-timeDescriptionSUMMARY:Reporting to the Patient Access Manager, the Patient Service Representative is cross-trained to support various clinical and non-clinical department operations by registering patients, verifying insurance information, and managing appointments ...
-
Customer Service Representative
2 weeks ago
Preferred Appliance Sales and Repair - APS Summerville, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Company parties · Competitive salary · Employee discounts · Free uniforms · Opportunity for advancement · Paid time off · Training & development · Job Title: Customer Service Representative - Appliance Repair Company · C ...
-
customer service representative
3 hours ago
Sunset Finance Summerville, United StatesJOB SUMMARY · The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, ...
-
customer service representative
4 weeks ago
Family Dollar Dorchester, United StatesFamily Dollar - 273 COLUMBIA RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Customer Service Representative
3 weeks ago
CNG Holdings, Inc Summerville, United States Full timeJob Description: · General Function / Summary: · As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve. Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Adva ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support Summerville, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...
-
Technical Customer Service Representative
1 week ago
AHT Cooling Systems USA Incorp Ladson, United StatesAHT Cooling System USA is a leading supplier of refrigeration systems for the grocery, convenience store, and transport refrigeration industry. We are currently seeking a Technical Customer Service Representative to join our inside technical service team. The ideal candidate will ...
-
Technical Customer Service Representative
6 days ago
AHT Cooling Systems, Inc Ladson, United States:AHT Cooling System USA is a leading supplier of refrigeration systems for the grocery, convenience store, and transport refrigeration industry. We are currently seeking a Technical Customer Service Representative to join our inside technical service team. The ideal candidate wil ...
-
Technical Customer Service Representative
1 week ago
AHT Cooling Systems, Inc Ladson, United States:AHT Cooling System USA is a leading supplier of refrigeration systems for the grocery, convenience store, and transport refrigeration industry. We are currently seeking a Technical Customer Service Representative to join our inside technical service team. The ideal candidate wil ...
-
Senior Member Service Representative
2 weeks ago
Tremont Credit Union Dorchester, United StatesJob Description · Job DescriptionJob Summary · Under the direction of the Branch Manager, interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Provide UMSRs with guidance on tra ...
-
Patient Service Representative I
4 days ago
Codman Square Health Center Dorchester, United StatesJob Details · Job Location · Codman Square Health Center - Dorchester, MA · Position Type · Full Time · Education Level · High School · Travel Percentage · None · Job Shift · Day · Job Category · Health Care · Description · Primary Responsibilities: Responsible for w ...
-
Technical Customer Service Representative
1 week ago
AHT Cooling Systems USA Incorp Ladson, United StatesAHT Cooling System USA is a leading supplier of refrigeration systems for the grocery, convenience store, and transport refrigeration industry. We are currently seeking a Technical Customer Service Representative to join our inside technical service team. The ideal candidate will ...
-
Technical Customer Service Representative
1 week ago
AHT Cooling Systems, Inc Ladson, United States:AHT Cooling System USA is a leading supplier of refrigeration systems for the grocery, convenience store, and transport refrigeration industry. We are currently seeking a Technical Customer Service Representative to join our inside technical service team. The ideal candidate wil ...
-
Float Bank Sales and Service Representative
2 weeks ago
First Citizens Bancshares, Inc. Summerville, United StatesAre you a people person Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer aw Sales, Teller, Representative ...
-
Customer Service Representative
4 weeks ago
Robert Bosch Tool Corporation Summerville, United StatesStrong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal su Customer Service Representati ...
-
Patient Services Representative
4 weeks ago
Articularis Healthcare Summerville, United States Part timeArticularis Healthcare Group (AHG) is currently seeking a part-time Patient Services Representative in our Summerville, SC location. The long-term schedule will include Saturday's and weekdays as desired. · Our Benefits: · Benefits package that includes group medical, dental, v ...
-
customer service representative
3 weeks ago
Family Dollar Summerville, United StatesFamily Dollar - 501 OLD TROLLEY ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
-
Patient Services Representative
2 weeks ago
Articularis Healthcare Summerville, United States Part timeJob Description · Job DescriptionSalary: · Articularis Healthcare Group (AHG) is currently seeking a part-time Patient Services Representative in our Summerville, SC location. The long-term schedule will include Saturday's and weekdays as desired. · Our Benefits: · Benefits pack ...
Customer Service Representative - Summerville, United States - Preferred Appliance Sales and Repair
4 weeks ago
Description
Job Description
Job DescriptionJob Title: Customer Service Representative - Appliance Repair CompanyCompany Overview:
Join our dynamic team at Preferred Appliance Sales and Repair A leading appliance repair company committed to delivering exceptional service to our customers. We differ from other repair companies in our area because we also sell appliances We take pride in our commitment to quality repairs and customer satisfaction. If you're passionate about providing outstanding customer service and enjoy working in a fast-paced environment, we want you to be part of our team
Position: Customer Service Representative
Location: 1992 Old Trolley Rd Summerville, SC
Responsibilities:
Requirements:
Preferred Qualifications:
Benefits:
How to Apply:
If you are enthusiastic about providing top-notch customer service and contributing to the success of our appliance repair company, please submit your resume and a cover letter explaining your relevant experience. Please include "Customer Service Representative Application - [Your Name]" in the subject line.
Preferred Appliance is an equal opportunity employer. We encourage candidates of all backgrounds to apply.