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Monroe

    Manager Of Homecare Services - Monroe, United States - Blackbird Recruiting

    Blackbird Recruiting
    Blackbird Recruiting Monroe, United States

    1 week ago

    Blackbird Recruiting background
    Description
    Coordination Manager - Homecare Services

    Monroe, NY

    We are seeking a highly organized and detail-oriented Coordination Manager to join our dynamic homecare company based in Monroe, NY. The Coordination Manager will play a crucial role in overseeing the coordination of homecare services to ensure the seamless delivery of care to our clients. This position requires a strong blend of organizational, interpersonal, and leadership skills to effectively manage scheduling, client relationships, and the coordination of care staff.

    Responsibilities:

    Scheduling and Staff Coordination:
    • Develop and maintain a master schedule for homecare services, ensuring appropriate coverage for all clients.
    • Coordinate with care staff to align schedules with client needs and preferences.
    • Address scheduling conflicts promptly and efficiently.
    Client Relationship Management:
    • Establish and maintain positive relationships with clients and their families.
    • Conduct initial assessments to understand client needs and preferences.
    • Regularly communicate with clients to assess satisfaction and address any concerns.
    Team Leadership:
    • Lead and motivate a team of care professionals, including caregivers, nurses, and other support staff.
    • Provide guidance and support to ensure team members adhere to company policies and procedures.
    • Conduct regular team meetings to facilitate communication and collaboration.
    Quality Assurance:
    • Monitor the quality of care provided to clients and address any issues promptly.
    • Conduct regular evaluations of care staff performance and provide constructive feedback.
    • Collaborate with training programs to ensure staff members are up-to-date on best practices and industry standards.
    Documentation and Reporting:
    • Maintain accurate and up-to-date records of client information, care plans, and schedules.
    • Generate reports on service delivery, client satisfaction, and other relevant metrics.
    Collaboration with Other Departments:
    • Work closely with other departments, such as Human Resources and Finance, to ensure seamless operations.
    • Collaborate with recruitment teams to address staffing needs and facilitate onboarding processes.
    Qualifications:
    • Proven experience in a coordination or management role within the homecare or healthcare industry.
    • Strong organizational and multitasking abilities.
    • Excellent communication and interpersonal skills.
    • Familiarity with relevant regulations and standards in the homecare industry.
    This is a full time in house position
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