Career Advisor I - Fayetteville, United States - State of North Carolina

Description

Salary: $33, $58,226.00 Annually

Location : Cumberland County, NC

Job Type: Permanent Full-Time

Job Number: SCPZ

Department: Dept of Commerce

Division: Division of Workforce Solutions

Opening Date: 05/01/2024

Closing Date: 5/16/2024 5:00 PM Eastern

Job Class Title: Career Employment Services Consultant I

Position Number:

Section: South Central Prosperity Zone

Work Location: 490 N McPherson Church Rd, Fayetteville, NC 28303, USA

Salary Grade: NC06

Recruitment Range: $33, $58,226.00 Annually

Description of Work

The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The provides a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services.

The position is in a local office environment located in Fayetteville. This is beginning level consultative work accountable to administer the specific policies and rules of the DWS, provide guidance and assistance, and advocate employment for job seekers within the business community and industry to ensure DWS goals are met. It will be part of a diverse team of workforce professionals, including a staff of DWS employees, serving Cumberland County.

The position will deliver employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in the region. It will provide a full range of services to job seeking customers to meet their employment and training needs, including assessment, referral to jobs and job training programs, job development contacts and placement services. It will conduct Eligibility Assessments (RESEA). It will conduct interviews and input all relevant information into computer system and utilize database for researching job orders for possible referral. The position will provide career development assistance and refer to supportive services. It may contact businesses by phone and in person to discuss job listing and general services on behalf of customers. It will plan, promote, review and evaluate services and advocate employment for customers with the business community and industry. The position may take job orders, input data and interview job seeker customers. It will cross train in a variety of services offered by the Career Centers. It will interact closely with workforce partners in an Integrated Services Delivery (ISD) environment to ensure the appropriate delivery of services to all customers. It may be asked to travel as requested based upon business need. The work is performed under the formal supervision of the DWS Manager in the NCWorks Career Center in Cumberland County.

***NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at managements discretion.***
Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Ability to learn methods to provide employer/jobseeker counseling, to teach interview skills/techniques, or to match applicant skills to job openings.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.
• Ability to learn methods to gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to work as part of a team and display collaborative skills.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for detail.

Bachelor's degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or

Associate's degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.
Supplemental and Contact Information

For consideration for this vacancy, all applicants must complete an on-line application using this link .

INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION.

Applicants seeking Veteran's Preference under N.C.G.S .126: Including the DD Form 214 is not optional, and it must be submitted at the time of application to obtain Veteran's Preference. The DD Form 214 may be attached to the online application or faxed on or before the closing date.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Re-Entry for Formerly Incarcerated Individuals
Our Agency supports the Governor's which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

*IMPORTANT* Application resubmissions or attachment additions can only be made 24-hours after the last application submission or attachment addition. Please be mindful of the date and time the post closes and allow sufficient time to ensure that your documents have been acknowledged in your applicant inbox before closing your applicant account. If multiple applicants are submitted to an individual posting, only the most recent application received prior to the posting closing date will be evaluated for consideration.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

Application with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy. All attachments, unless specifically requested in the vacancy announcement (i.e. transcripts, proof of licensure or certification, etc.), are considered optional and will not be reviewed during initial screening to determine applicant's eligibility for the vacancy.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which he/she has applied.

All applicants recommended for hire will be subject to a criminal background check.

Samantha Costa
Recruitment/Salary Admin Tech
North Carolina Department of Commerce

NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

The answers to the supplemental questions associated with this vacancy are verified against the education and work experience documented in the "Education" and "Work Experience" sections of the application. Qualifying credit will be given for completed education and work experience that is documented in the respective sections. Please affirm by checking the following selection.

• I acknowledge that per the above statement, I will be given consideration for qualifying credit for all education or work experience included in the "Education" and "Work Experience" section of the application.

02

Have you viewed the two YouTube videos located within the vacancy announcement?

• Yes
• I was not able to locate the videos
• I was not able to download the videos
• I was not able to watch the videos

03

Please indicate which best describes your highest level of professional work experience listed above in the Work Experience Section of your application in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions.

• Less than one year
• At least one year but less than two years
• At least two years but less than three years
• At least three years but less than four years
• At least four years but less than five years
• Five years or more

Required Question