Customer Service Representative - Indianapolis, United States - Suburban Propane

Suburban Propane Indianapolis, United States

3 weeks ago

Description

> >

**Customer Service Representative**

**Lawrence , IN**

**JOB ID: 7921**

**JOB CATEGORY: Customer Service**

**POSITION TYPE: Regular Full-Time**

**Overview**

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

**Responsibilities**

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit

**Qualifications**

Minimum of 3 years of experience in a customer service role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment

**As part of our pre-employment hiring process background checks and drug screens are performed.**

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.

*All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.*

Customer Service Representative

2 weeks ago

Sunbelt Rentals Indianapolis, United States

Join Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast flee ...
Customer Service Representative

3 weeks ago

Creative Financial Staffing Indianapolis, United States

Customer Service Representative · ABOUT THE COMPANY · Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer Se ...
Client Services Representative

2 weeks ago

Meduit Indianapolis, United States

We are seeking a Client Services Representative at our Rocky River location. · The Client Services Representative serves as a liaison between our clients and the call center staff. They provide supportive positive services both internally and externally to resolve issues. Provid ...
Customer Service Representative

2 weeks ago

Creative Financial Staffing Indianapolis, United States

Customer Service Representative · ABOUT THE COMPANY · Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer Se ...
Customer Service Representative

2 weeks ago

Brenntag Indianapolis, United States

Stage Picture: · JobTitle: · Customer Service Representative · Location: · Indianapolis/Indiana/USA · Employment Type: · Employee · Customer Service Representative · Our team in Indianapolis currently has an opening for a Customer Service Representative · YOUR ROLE & RESPONSI ...
Customer Service Representative

4 days ago

C Vs Pharmacy Indianapolis, United States

Meritain Health's Call Center has multiple openings for Customer Service Representatives to support our Evansville, IN office. This is a work from home position across the state of Indiana.-This position handles customer service inquiries and problem Customer Service, Customer Se ...
Customer Service Representative

1 week ago

United Airlines Indianapolis, United States Full time

. Customer Service Representative- · . Starting pay of $19.07 per hour with competitive benefits that let you see the world: · . There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline Customer Service Representative, Cu ...
Guest Service Representative

2 weeks ago

Quality Inn Indianapolis Indianapolis, United States

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and p ...
Customer Service Representative

3 weeks ago

ABBTECH Professional Resources Indianapolis, United States

This program requires US Citizenship · Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. · As a Mortgage Servicing Customer Service Representative, you will make ...
Customer Service Representative

3 weeks ago

FastSigns Indianapolis, United States

Benefits:Bonus based on performance · Paid time off · FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportunities · A Successful FASTSIGN ...
Customer Service Representative

3 weeks ago

Envigo RMS, LLC Indianapolis, United States

Answer incoming calls and enter orders received from non-strategic/target customers quickly and accurately with data supporting availability, deliveries, and related order information. Initiate complaint process, process credit requests, troubleshoot Customer Service Representati ...
Customer Service Representative

3 weeks ago

Mutual of Omaha Mortgage Indianapolis, United States

Customer Service Representative · Mutual of Omaha Mortgage · $14 an hour + bonus · Vision, Medical, Dental, Life Insurance, Retirement · Full-Time · Job Summary · At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who h ...
Customer Service Representative

1 week ago

Creative Financial Staffing Indianapolis, United States

Customer Service Representative · ABOUT THE COMPANY · Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer S ...
Customer Service Representative

3 weeks ago

Bunzl plc Indianapolis, United States

The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues availab Customer Service, Customer Se ...
Customer Service Representative

2 weeks ago

ABBTECH Professional Resources Indianapolis, United States

This program requires US Citizenship. · Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. · Our Clients Mortgage Customer Service team supports the US Departme ...
customer service representative

3 weeks ago

Family Dollar Indianapolis, United States

Family Dollar LAFAYETTE RD STE 19B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
Customer Service Representative

2 hours ago

Circle K Stores, Inc. Indianapolis, United States

Store : 8925 S Emerson Ave, Indianapolis, Indiana 46237 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...
Customer Service Representative

1 week ago

Mutual of Omaha Mortgage Indianapolis, United States

Customer Service Representative · Mutual of Omaha Mortgage · $14 an hour + bonus · Vision, Medical, Dental, Life Insurance, Retirement · Full-Time · Job Summary · At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who h ...
Customer Service Representative

3 weeks ago

Road Runner Indianapolis, United States

Job Description Summary · The Customer Service Representative facilitates internal and external customer satisfaction. · Critical Job Functions: Answers internal and external customer inquiries in a timely, courteous, and professional manner. · Faxes hot sheets to the correct ...
Guest Service Representative

2 weeks ago

Comfort Suites Southport Indianapolis, United States

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and p ...